Customer Experience Associate — BOPS & In-Store Pickup

Macy's is hiring an At Your Service Center Colleague in Natick, MA to deliver a seamless, personalized shopping experience. You will support BOPS, returns, order pickups and in-store transactions while upholding Macy's service standards.

The role requires excellent multitasking, a customer-first mindset and flexible shifts including nights, weekends and holidays. You'll help keep the store inviting and ensure customers feel welcome from entry to checkout.

Are you ready to take on the Customer Experience Associate — BOPS & In-Store Pickup role at Macy's, Inc.?

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Experience Associate — BOPS & In-Store Pickup role in the description above.

We appreciate your interest in this position.

Join Macy's, Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.