Senior Information Technology Analyst

The National City Police Department is actively seeking a full-time Senior Information Technology Analyst to join their team!

National City’s multi‑cultural population, mild climate and central location make National City a great place to live and work. The City takes great pride in its rich history and traditions, diverse cultures, dynamic and progressive atmosphere, strong community spirit, schools, neighborhoods and vibrant business districts. National City, San Diego County’s second oldest city, is truly “In the center of it all.”

National City is 10 minutes from everywhere and positioned for prosperity, with proximity to the San Diego Bay, US‑Mexico border, downtown San Diego, international airport, rail, San Diego State University, and other colleges and universities. National City is circled by interstates 5 and 805, and highways 54 and 15. For more information on the City of National City, please visit our website at:(Use the "Apply for this Job" box below)..

Under general direction, provides full technical support functions for the National City Police Departments Information Technology (IT) network and communications systems; identifies and resolves problems; and maintains computer hardware and software systems, technology infrastructure, communications equipment, and peripherals; serves as subject matter expert and functional lead operator on IT network, application, and database projects.

The following duties and responsibilities are representative of those typically performed by positions assigned to this classification. Any single position may not perform all of these duties and/or may perform similar related tasks not listed here.

• Serves as subject matter expert and functional lead operator on IT network, application, and database projects; conducts research and performs analyses; prepares reports regarding project feasibility, equipment utilization, project plans, and application integration.
• Maintains the network infrastructure, resources, access, and security for the IT Division; analyzes and resolves problems, and verifies the integrity, security, and effective performance of the network systems; performs work within scope of authority and training, and according to IT policies and procedures.
• Administers, updates, and maintains network servers; identifies and defines network problems, isolates errors, and implements technical solutions; works independently, and makes appropriate decisions based on experience and training.
• Monitors status, functionality, and utilization of network environment; resolves configuration, connectivity and traffic issues; monitors system firewalls, and identifies and resolves security and access issues.
• Documents all changes to network environment; assures optimum network performance, system integrity, and maximum uptime; performs backup and restore functions.
• Maintains work log of service requests, equipment malfunctions, software errors, failures, and technical configurations; identifies and reports trends and technical problems that need to be addressed by improved methodologies, procedures, and policies.
• Analyzes and resolves technical problems; notifies manager and other IT technicians of unusual problems and problem trends in order to provide improved IT services.
• Responds to help desk inquiries and requests for IT services.
• Provides technical support, training, and assistance to employees; explains IT issues, and implements solutions according to IT Division standards, guidelines, and procedures; follows up with users to verify the functionality of the users' systems.
• Installs, moves, updates, and integrates computers, workstations, system components, communications equipment, and peripherals; installs and configures software upgrades, enhancements, and revised functions; verifies performance of user's systems.
• Maintains and enforces all aspects of computer security procedures and standards, including the confidentiality of work‑related issues and City information.
• Performs other related duties as required or assigned

Any combination equivalent to training and experience that could likely provide the required knowledge,…