Customer Service Scheduler

Customer Service Scheduler

Affordable Well Water Pump and Water Filtration Solutions for CT Residents Since 1968.

We are seeking a highly motivated, organized individual to join our team as a Customer Service Scheduler. This full‑time position includes answering phones, scheduling service calls, dispatching employees, and performing administrative office tasks to help keep daily operations running smoothly.

• Answer incoming phone calls and assist customers in a professional manner.
• Schedule service calls and coordinate customer appointments.
• Dispatch employees and coordinate daily service schedules.
• Perform general administrative office tasks.
• Assist with customer communication, scheduling, and follow‑up.
• Maintain accurate records and organize office information.
• Use computer programs such as Excel, Word, and Publisher for daily office work.
• Support team members with clerical tasks as needed.
• Help maintain a friendly, organized, and efficient office environment.

• Highly motivated and dependable.
• Organized and detail oriented.
• Strong computer skills, including Excel, Word, and Publisher.
• Ability to answer phones and communicate clearly with customers.
• Ability to schedule service calls and assist with customer coordination.
• Ability to dispatch employees and help coordinate schedules.
• Ability to perform administrative office tasks accurately and efficiently.

Based upon experience.

Full‑time

• Paid vacation and personal days
• Medical insurance
• Health insurance
• Life insurance
• 401(k)
• 401(k) matching
• Commission plan
• Uniforms
• Paid time off

Corporate Office: 74 Great Hill Rd., Naugatuck, CT 06770