Operations Assistant

About We Do Life… Together We Do Life…Together (WDLT), a division of ICES, Inc., has been transforming lives in Connecticut since 1998. We support Individuals with cognitive disorders, mental illness, and those on the autistic spectrum. Our caring human service professionals focus on each Individual's strengths while promoting dignity, independence, and meaningful community participation.

We offer a comprehensive continuum of services, including residential, vocational, clinical, community habilitation, and in-home support. Working alongside families, state agencies, schools, employers, and community partners, we help individuals build skills, increase independence, and live meaningful lives.

When you join WDLT, you become part of a team that believes the best outcomes happen when we do life…together.

Why This Role Matters The Operations Assistant supports the Director of Finances and Operations in keeping WDLT's financial and operational processes accurate, organized, and compliant—both in the office and in the homes where the Individuals we support live.

If you are detail-oriented, enjoy being out in the community, and take pride in getting things right for the people who depend on it, this role offers a meaningful way to make a difference behind the scenes.

What You’ll DoAssist with Home Visits & Audits Travel to WDLT group homes, residences, and program locations on a regular schedule to conduct operational and financial audits.

Assist with auditing Individual personal funds, receipts, and spending logs to confirm balances are accurate and purchases align with approved budgets.

Assist with auditing house petty cash and supply purchases, verifying receipts and documentation against established spend limits.

Assist with checking household supply levels and storage, and report needs or concerns to the Operations Coordinator.

Assist with document audit findings, follow up with house managers on corrective actions, and track open items through to resolution.

Assist with Individual Personal Finance Support Assist with monitoring Individuals' bank accounts and flag income changes or unusual activity to the Operations Coordinator.

Help update weekly account balances in the tracking spreadsheet and support the preparation of monthly expense budgets.

Gather financial information from house managers and case workers to support IP finance reporting.

Assist with tracking DSS cash remittance for CLA room & board.

All other duties as assigned.

What We Offer Competitive pay that reflects your experience and performance.

Hands-on training and mentorship from an experienced Operations Coordinator.

A role that balances office work with time out in the community.

Opportunities to build your skills in finance, compliance, and operations.

A supportive team committed to continuous improvement and person-centered care.

The opportunity to make a lasting impact on the Individuals we support.

BENEFITS SNAPSHOT Benefit

Part-Time Medical (PPO or HSA plan) If averaging 30+ hrs/wk2

Prescription Drug Coverage If ACA-eligible2

Dental (Mutual of Omaha) Employee-paid option

Vision (Mutual of Omaha / Eye Med) Employee-paid option

Company-Paid Life & AD&D ($10,000)—Employee Assistance Program (EAP)—401(k) Retirement Plan Available, with possible profit sharing

Voluntary Supplemental Coverage (Life, Short-Term Disability, Hospital Indemnity, Accident, Critical Illness) Employee-paid, optional1 Full-time eligibility is based on the employee’s regularly scheduled hours as defined by company policy.
2 Part-time employees who average 30 or more hours per week during the applicable measurement period are eligible for medical and prescription drug coverage under the Affordable Care Act (ACA).— Not offered for this employment status.

Benefits are…