Project Administrator; Technology Projects

Are you passionate about technology projects and supporting first responders? If so, read on!

As a member of Norcom

CT’scustomer support team, you will be an integral part of our core mission to provide technology solutions and services that help first responders, towns, and cities support and protect their communities. Our customer facing staff provides “best in class” support to keep our client’s mission critical systems up and available every day. Motorola is the world leader in public safety communications and Norcom

CT is the premier Motorola partner in New England.

As a Norcom

CT Project/Service Administrator you will provide administrative support for the company’s technical services and sales operations. This individual will be responsible for organizing vendor quotes, project documents, vendor orders, customer quotes, customer orders, service delivery documents, project billing and close out documents, project inventory, documenting project schedules, meeting notes and team deliverables. Due to the technical nature of our services, this position requires a robust general technical aptitude, excellent organizational skills and attention to detail.

Experience in our industry is not required, however, demonstrated performance in a similar role in a technology industry is required.

The ideal candidate for this position is a self-starter who can manage multiple priorities with varying levels of difficulty in a fast paced, demanding environment.

The position is staffed at our Naugatuck location, Monday through Friday 8:00am to 5:00pm, and may require occasional travel to customer locations or trainings.

$28.00 to $39.50 per hour

Initial compensation is based on applicant’s skills, experience, training/education, and certifications

Benefits include Medical, Dental, Disability and Life insurance, 401k, Paid Time Off, Paid Holidays and Profit Sharing Bonuses

If you have the drive and desire to learn Motorola public safety technology products and solutions, while supporting first responders APPLY NOW!

• A Tribute to the First, First Responders
• Thank You 9-1-1 - Hidden Heroes of Public Safety

Norcom

CT, a leader in the wireless communications industry, is headquartered in Naugatuck, Connecticut. We specialize in the design, sale, implementation and support of wireless communications and other technology solutions for public safety, government, and commercial clients throughout Connecticut and Western Massachusetts.

We are proud to offer industry leading Motorola products and solutions and have been recognized as an outstanding Motorola Solutions Sales Partner and Service Provider. As we continue to succeed and grow, we are seeking talented, enthusiastic individuals to join our team of over 60 employees to provide world class products, solutions and support to our clients.

Our clients depend on our products to help protect the public and save lives, and they rely on our team to provide solutions and support to ensure their mission critical systems are always available to support their agency’s objectives and provide a lifeline to first responders.

• Proactively monitor project deliverables and status and resolve discrepancies/issues or escalate issues for resolution by others
• Support inter-departmental teams to achieve project and service goals
• Answer and address/direct phone calls from customers and employees
• Review project documentation, proposals, RFP’s, contracts, requirements, and other project-related documents and execute deliverables as required
• Request quotes from subcontractors and vendors
• Assist with preparation of proposals, equipment lists, RFP documents and other documents related to the proposal and bid process
• Participate in project budget planning and development
• Create customer orders, manage delivery to support project deadlines and expedite as required to meet schedule
• Issue POs and Statements of Work to subcontractors and POs to vendors
• Document project schedules and prepare reports for employees and customers
• Identify and coordinate required internal resources, schedule work with customers and enter/update assignments…