Vocational Floor Coordinator

About We Do Life… Together We Do Life…Together (WDLT), a division of ICES, Inc., has been transforming lives in Connecticut since 1998. We support individuals with cognitive disorders, mental illness, and those on the autistic spectrum. Our caring human service professionals focus on the individuals’ personal strengths to make the most of valuable community resources while promoting respect and dignity of all.

We serve individuals in private residences, respite facilities, emergency placements, community work sites, training centers, supervised living arrangements, and our own state-licensed group homes.

We offer a comprehensive continuum of services, including residential, vocational, clinical, community habilitation, and in-home support, all grounded in person-centered care. Our team works alongside each individual to build real-world independence, from securing meaningful community employment to developing daily living skills and accessing the resources they need to thrive.

WDLT collaborates with the Department of Developmental Services, the Department of Mental Health and Addiction Services, and other community partners. When you join WDLT, you are joining a team that believes in doing this work together, for each other and for the people we serve.

Why This Role Matters The Vocational Floor Coordinator plays a critical leadership role in the daily success of our vocational programs. Working alongside Direct Support Professionals and the Vocational Program Manager, you help ensure individuals receive high-quality, person-centered services while staff have the guidance and support they need to succeed.

This position balances leadership with hands-on involvement. You will coach staff, monitor program quality, ensure documentation is completed accurately, and help create an environment where individuals can develop vocational skills, build independence, and achieve their personal goals.

If you enjoy mentoring others, solving problems, and making a visible impact every day, this role offers an opportunity to grow your leadership while improving the lives of the people we support.

What You’ll DoProgram Operations & Quality Support the daily operation of WDLT's vocational programs to ensure individuals receive safe, engaging, and person-centered services.

Monitor daily staffing assignments to maintain appropriate support ratios.

Ensure activities, work experiences, and community opportunities align with each individual's goals and individualized plan.

Observe program activities and provide coaching to ensure staff are actively engaged with the individuals they support.

Communicate operational concerns and recommendations to the Vocational Program Manager.

Maintain compliance with agency policies, DDS regulations, and quality standards.

Staff Leadership & Development Provide day-to-day leadership, coaching, and guidance to Direct Support Professionals.

Assist with onboarding, orientation, and training for new employees.

Train staff on vocational activities, job responsibilities, documentation expectations, and agency procedures.

Promote a collaborative, positive work environment focused on continuous improvement.

Support scheduling, attendance, and timekeeping processes using agency systems.

Documentation & Compliance Ensure all required documentation is completed accurately and on time using Therap and other agency systems.

Review documentation for completeness and provide coaching when corrections are needed.

Participate in Individual Plan (IP) meetings, biannual reviews, and other interdisciplinary meetings.

Prepare reports and documentation that support compliance with DDS requirements and agency standards.

Work collaboratively with the Training and Support Program Coordinator to strengthen…