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Manager -Captive Operations
Job in
Navi Mumbai, India
Listed on 2026-02-14
Listing for:
Tata Communications
Full Time
position Listed on 2026-02-14
Job specializations:
-
IT/Tech
Cybersecurity, IT Project Manager
Job Description & How to Apply Below
We are seeking an experienced and dynamic Project Manager to lead the day-to-day operations of our Security Operations Center. The ideal candidate will be responsible for managing a team of analysts, ensuring continuous monitoring, timely response to security incidents, and overall improvement of security posture through proactive threat detection and mitigation.
Roles and Responsibilities
Provide the first line supervision to GoR and to Lead and manage the Security Operations Center.
Develop and administer SOC 2 type II processes and review their application to ensure that SOC’s controls, policies, and procedures are operating effectively
Lead and manage the SOC team including L1, L2, and L3 analysts.
Oversee real-time monitoring, detection, triage, and response to security threats.
Drive the development and implementation of incident response plans, playbooks, and workflows.
Ensure timely closure of alerts and incidents and review escalated cases for resolution quality.
Coordinate with threat intelligence, vulnerability management, and other security functions for improved visibility.
Maintain compliance with internal policies, industry regulations, and audit requirements.
Conduct regular training, drills, and capability building exercises for the SOC team.
Produce and present daily/weekly/monthly reports to senior management on SOC metrics, KPIs, and incident trends.
Optimize the use of SIEM, SOAR, EDR, UEBA, TIP, and other tools.
Act as a primary point of contact during major cyber incidents and coordinate with IT, legal, and business teams.
Continuously evaluate and enhance detection and response capabilities.
Primarily responsible for overall security event monitoring, management and response
Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring
Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives
Revise and develop processes to strengthen the current Security Operations Framework, Review policies and highlight the challenges in managing SLAs.
Responsible for team & vendor management, overall use of resources and initiation of corrective action where required for Security Operations Center
Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring
Creation of reports, dashboards, metrics for SOC operations and presentation to Sr. Mgmt.
Co-ordination with stakeholders, build and maintain positive working relationships with them
Produce and review aggregated performance metrics
Manage and increase the effectiveness and efficiency of the SOC, through improvements to each function as well as coordination and communication between support and business functions
Play a significant role in long-term SOC strategy and planning, including initiatives geared toward operational excellence
Required Qualifications:
Education:
B.E./B.Tech/MCA/M.Sc. in Computer Science or Information Technology.
Experience:
Minimum 10 years of relevant experience in Security Operations, Threat Detection, or Incident Response.
Certifications:
CISSP/CISM/SIEM Certification
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