More jobs:
Delivery Lead Senior Manager
Job in
Navi Mumbai, India
Listed on 2026-06-16
Listing for:
Accenture
Full Time
position Listed on 2026-06-16
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Designation: Delivery Lead Senior Manager
Qualifications:
Any Graduation
Years of
Experience:
16 to 25 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.
Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
Visit us at
What would you do Ensure the team is performing well and maintaining the SLAs, KPIs. Manage the project financials. Lead the transformations to save the operations cost. Lead the multiple teams at multiple locations
What are we looking for
Telecom products: MPLS, DIA, SD-WAN, Voice, Wireless
Network fundamentals: IP, VLANs, bandwidth, routing concepts
Order Management & Provisioning systems (Amdocs / Netcracker / Service Now)
Strong understanding of activation workflows
Excel / data analysis (validation & reconciliation) KPIs:
Order cycle time (TAT), Fallout rate, First-time-right activation %, Rework reduction
Service Now Order Management
Inventory systems exposure
Understanding of network configurations (read-level)
Automation mindset (workflow improvement)
Roles and Responsibilities:
Lead a larger team with reporting into senior stakeholders and Accenture leadership
Lead the internal and external suppliers
Responsible of KPIs, SLAs and reporting dashboard for senior leadership and stakeholders
Lead the transformation using the Agentic AI
Manage end-to-end Order to Activate lifecycle
Validate customer orders for technical & commercial feasibility
Coordinate with Sales, Network, Field Operations, and Vendors
Configure services via provisioning systems
Track order fallout and drive resolution
Ensure billing readiness and clean handover to Assurance
Maintain activation SLAs and documentation, Any Graduation
Position Requirements
10+ Years
work experience
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