Ecommerce Manager

Job Title:

Ecommerce manager

Experience:

2–3 Years

Location:

Turbhe, Navi Mumbai

Role Overview :
We are looking for a detail-oriented Marketplace Operations Executive to manage end-to-end operations across major e-commerce platforms such as Amazon, Flipkart, Myntra, and Ajio. The role involves driving sales, optimizing listings, executing campaigns, and ensuring smooth operational workflows across marketplaces.

Key Responsibilities:

Manage day-to-day operations across marketplaces (Amazon, Flipkart, Myntra, Ajio)
Own product listings end-to-end: creation, optimization, and hygiene
Plan and execute campaigns, deals, and sale events
Monitor inventory levels and coordinate with supply chain teams
Track and analyze performance metrics (sales, ROAS, conversions, returns, ratings)
Manage pricing, discounts, and promotions aligned with brand and margin goals
Coordinate with marketplace KAMs for campaigns, visibility, and issue resolution
Handle order flow, cancellations, RTOs, and customer escalations
Conduct competitor analysis and track market trends
Prepare daily, weekly, and monthly performance reports with actionable insights

Key

Skills & Requirements:

Strong understanding of marketplace ecosystems and workflows
Hands-on experience with seller panels (Amazon Seller Central, Flipkart Seller Hub, etc.)
Data-driven mindset with ability to analyze performance metrics
Proficiency in Excel / Google Sheets
Basic knowledge of marketplace ads and promotional tools
Ability to manage multiple SKUs, platforms, and deadlines
Strong coordination and stakeholder management skills
Problem-solving attitude with ability to handle escalations independently
High attention to detail (listings, pricing, campaigns)
Clear communication skills