Demand Planning Manager

About Shalina Healthcare:
Shalina Healthcare is one of the largest pharmaceutical companies in sub-Saharan Africa. For the last 40 years we have made it our mission to provide quality medicines to those who need it the most. We manufacture and distribute branded prescription and over-the-counter pharmaceutical and consumer products, across a broad range of therapeutic groups, including anti-malarial, antibiotics, anti-inflammatory and nutrition. We have a track record few can match and our brands are among the most trusted in Africa.
We are proud of our history and have big ambitions for the future. Our vision for 2030 is to be the health champion of Sub-Saharan Africa. To achieve this, we are looking for the right people to join us and create a lasting impact not just within our company but on the communities we serve.
Everyone in our company has a crucial role to play, and we are looking for people who identify with our Core Values and are as passionate about our Mission as we are.
The Global Supply Organization is a multi-continental Function that comprises of the entire Value Chain from product conceptualization to delivery to the commercial front. Within the Global Supply Organization are included, Research & Development, Project Management, Manufacturing, Quality, Supply Chain Management and Logistics.

Role:  Lead – Demand Planning
Designation  Senior Manager
Base location:  Pawane, Navi   Mumbai, India
Reporting To:  Vice President Supply Chain

Role Purpose
The  Senior Manager – Demand Planning  will be responsible for driving accurate demand forecasting, ensuring optimal inventory availability across markets, and aligning supply, production, and distribution to minimize sales loss and improve service levels.
The position plays a critical role in Sales & Operations Planning (S&OP) through close coordination with market, manufacturing, and supply chain teams.

Key Responsibilities
Demand Forecast & Planning
Develop and maintain sales forecasts based on historical sales trends, seasonality, tender pipelines, and market intelligence.
Collaborate closely with country managers, distributors, and sales teams to capture demand changes, and improve forecast accuracy.
Continuously review forecast performance and implement corrective actions to enhance demand accuracy.

Inventory & Stock Management
Ensure adequate material availability across all markets in line with demand forecasts and stocking norms.
Define and align stocking norms with markets, considering sales velocity, seasonality, safety stock requirements, and replenishment lead times.
Proactively identify risks of stockouts or excess inventory and initiate timely mitigation actions.

Supply & Replenishment Planning
Generate monthly and quarterly replenishment plans to align demand requirements with production and procurement capabilities.
Coordinate with the manufacturing team to translate demand plans into feasible production schedules.
Monitor execution of replenishment plans and ensure adherence to agreed supply timelines.
Monitor timely dispatch of finished goods in accordance with agreed delivery schedules.
Coordinate with logistics and warehouse teams to resolve supply bottlenecks and delivery constraints.
Ensure smooth flow of materials from production to markets.

Performance Monitoring & Reporting
Track, analyze, and publish key indicators (KIs) including:
Sales loss due to stockouts
Inventory availability and coverage
Forecast / demand accuracy
Supply adherence and OTIF (On-Time-In-Full) performance
Prepare regular dashboards and reports for management review and decision-making.

S&OP Process Management
Prepare input for monthly Sales & Operations Planning (S&OP) cycles.
Support cross-functional alignment between sales, supply chain, manufacturing, and finance during S&OP discussions.
Highlight risks, opportunities, and action plans to balance demand and supply.

Qualifications, Experience & Skills
Bachelor’s degree in engineering, Pharmacy, Business, Life Sciences or Relevant disciplines in Humanities
Minimum 10+ years of demand planning / supply chain roles within pharmaceutical industry preferably within the pharmaceutical industries.

Education
Bachelor’s degree in…