Senior Executive Logistics

Logistics Senior Executive

Department:
Supply Chain / Logistics/ Warehouse

Location:

Bhiwandi, Navi Mumbai and Gurugram
System Used:
SAP, GST Portal / NIC e-Way Bill Portal

Role Purpose  We are seeking an experienced and highly organized Supply Chain Executive cum Warehouse & Logistics Executive with 5+ years of relevant experience in supply chain operations, warehouse management, inventory control, logistics coordination, and vendor management.

The candidate will be responsible for managing end-to-end material movement, warehouse operations, inventory accuracy, inbound and outbound logistics, transportation coordination, documentation, and timely delivery of materials. The role requires strong coordination with suppliers, transporters, customers, production, procurement, sales, finance, and other internal teams.

1. Order Management  
• Receipt of Order:  Customer places an order via the sales team or a formal purchase order.

• Order Entry:  Order details (items, quantity, price, delivery terms) are entered into SAP within 24 hours of receipt.

• Order Validation:  Check product availability, pricing accuracy, and customer credit limits; escalate credit limit exceptions to the Finance Manager for approval.

• Order Confirmation:  Proforma Invoice is shared with the customer along with the expected delivery date.
2. Order Fulfilment  
• Inventory Check:  Ensure stock availability or trigger production if needed.

• Picking & Packing:  Warehouse staff prepare goods for shipment as per the confirmed order.

• Invoice Generation:  Once goods are packed and ready for dispatch, the system generates the invoice with applicable payment terms.

• Tax-Related Documentation:  Generate E-way Bill, E-invoice, and other statutory documents required for movement of goods.

• Transport Coordination:  Arrange vehicle placement / freight booking with transporters and confirm dispatch schedule.

• Dispatch:  Goods dispatched to the customer along with the E-way Bill, E-invoice, and other required documents.

• Follow-up:  Coordinate with the logistics/transport team on shipment status; share tracking details with the customer.

• Delivery Confirmation:  Proof of delivery (signed receipt or digital confirmation) obtained and shared with stakeholders.
3. After-Sales Coordination  
• Payment Follow-up:  Follow up on customer payments due via bank guarantee, post-dated cheque, bank transfer, or advance payment.

• Payment Recording & Reconciliation:  Match incoming payments against outstanding invoices in Accounts Receivable; reconcile outstanding balances with customers periodically.

• Credit Note Issuance:  Raise credit notes for approved returns, discounts, or billing corrections.

• Dispute Handling:  Investigate and resolve discrepancies (wrong amount, damaged goods, short delivery) in coordination with Sales and Finance.

• Escalation:  Escalate unresolved payment or delivery disputes beyond [X days] to the Logistics Manager.
4. Procurement & Documentation Support  
• Purchase Orders:  Create Purchase Orders for procurement of goods and services.

• GRN / SRN:  Post Goods Receipt Notes / Service Receipt Notes in SAP.

• Master Data Coordination:  Coordinate creation of Vendor and Customer codes with the relevant teams.

• Documentation:  Maintain documentation for Sales Orders, Credit Notes, Purchase Orders, and related records.

Key

Skills & Qualifications  
• Graduate/Postgraduate in Commerce, Supply Chain, or related field

• Hands-on experience with SAP (SD/MM modules preferred)

• Working knowledge of GST, E-way Bill, and E-invoicing requirements

• Strong coordination skills across Sales, Warehouse, Finance, and Transport teams

• Attention to detail for invoicing, tax documentation, and reconciliation

Key Performance Indicators (KPIs)  
• Order-to-dispatch turnaround time

• On-time dispatch and delivery percentage

• Invoice and tax documentation accuracy (zero e-way bill/e-invoice errors)

• Days Sales Outstanding (DSO) / payment collection turnaround

• Dispute resolution turnaround time

Miscellaneous    Any other task which may be assigned from time to time.

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