Business Administrator, Education Division Assessment and Planning team

Job Description

Do you have experience in administration with a range of systems? Are you an effective communicator, someone who can work under pressure, meet deadlines, and manage competing demands? If so, we would love to hear from you.

Our Business Administrators play a vital role in supporting the Council – helping us provide a better service to the people of East Sussex. It’s fast‑paced and varied, but we’ll make sure you get all the training and support you need to succeed. You will be the first point of contact with parents/carers, students, agencies, schools and staff, ensuring the first impression given is of the highest standard whether in person or over the telephone.

If you enjoy working in administration in a fast‑paced environment and want to further this by providing a valuable role in public service, then we would love to hear from you.

The successful candidate will work in our Children’s Services Department providing high‑level administrative support to our Assessment and Planning Team who support children and young people with Special Educational Needs, and their families, in East Sussex. You will need great organisational skills, accurate minute‑taking skills, the ability to work under pressure, excellent communication and MS Office skills and a desire to make a difference to the families we work with.

Please note:

this role is anticipated to start after 1 April 2026.

• Provide high‑level administrative support to the Assessment and Planning Team.
• Act as the first point of contact for parents/carers, students, agencies, schools and staff.
• Take accurate minutes and support the planning and assessment processes for children and young people with SEND.
• Manage competing demands, meet deadlines and work under pressure.

• Highly organised, articulate and friendly.
• Effective verbal and written communication skills.
• Friendly and professional telephone manner, able to stay calm under pressure.
• Excellent MS Office skills and experience in administration with a range of systems.

• A motivated team committed to the continuous improvement of outcomes for children and young people with SEND.
• Commitment to reflective practice based on regular supervision to support professional development.
• A continued CPD programme to enhance personal and professional skills.
• A team of motivated and committed peers.
• County Hall provides a café with a full range of hot and cold lunches, snacks and drinks with indoor and outdoor seating.

Interviews are scheduled for Friday 27 February 2026 and will be in the form of a face‑to‑face interview, followed by a task. This will be in County Hall, Lewes. Due to other commitments, we may not be able to offer an alternative date. Please ensure you are available to attend on this date if you are invited to interview.

To apply for this role, please follow the ‘Apply Now’ button and upload your CV and a Supporting Statement. We will use your Supporting Statement to shortlist, so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.

For an informal discussion about this opportunity contact Javine Ranger, Assessment and Planning Office Manager on

County Hall is the Head Office for the County Council, based on the edge of Lewes Town Centre, within walking distance to the town and train station. County Hall is also on a bus route and car parking is available on site at a reduced rate for employees.

Your starting salary will be pro rata if the position is part‑time or term‑time only.

If you require sponsorship to work in the UK, please let the hiring manager know in your application so we can check eligibility for sponsorship. For further information, visit Work in the UK –  ().

If you require any reasonable adjustments due to disability to enable you to participate fully in the process, please contact the hiring manager on the contact details above.