Receptionist, Administrative​/Clerical

Role: Receptionist

Location: Knutsford, Parkgate Industrial Estate

Working Hours: Two days, 8:30am till 5pm. 16 hours per week (Office Based)

We are looking for a receptionist to join our team in Knutsford. This is an exciting time to join the fastest growing and most successful family-owned valve manufacturer in the UK.

With over 45 years of valve technology innovations, Oliver Valves is a global leader in the design, manufacture, and supply of high-quality valves and valve systems, serving industries such as oil and gas, petrochemical, and other critical sectors. We have won recognised awards for Export, Manufacturing and Growth – as well as the coveted Queens Award and more recently Kings Award for Industry.

We’re a profitable, privately owned, and fast-moving company looking for talented individuals to join our team and deliver our strategic objectives.

The Receptionist is the first point of contact for visitors, clients, and vendors at our manufacturing facility. This role manages front-desk operations, provides administrative support, and basic procurement tasks such as obtaining quotations, preparing purchase orders and maintaining delivery timelines for consumable items.

• Greet and direct visitors, clients, suppliers, and delivery personnel in a professional manner.
• Answer and route incoming phone calls, respond to basic inquiries about products and services.
• Maintain a clean, organized reception and waiting area.
• Handle incoming and outgoing mail.
• Schedule and coordinate meeting rooms / internal appointments.
• Assist with general administrative tasks.
• Obtaining quotations, processing purchase requisitions and purchase orders in the ERP system.
• Maintain up to date records of suppliers’ price lists and delivery schedules.
• Communicate with suppliers to confirm order status, delivery timelines, and resolve minor discrepancies in quantity or pricing.
• Monitor and reorder office and factory consumables to avoid shortages.

• Customer service and interpersonal skills
• Excellent verbal and written communication skills
• Time management
• Supplier coordination and negotiation basics
• Strong organisational and multitasking abilities with attention to detail
  
  Prior experience as a receptionist
• Computer literate, with the ability to use Microsoft applications

• Competitive salary depending on experience
• Access to an Employee Assistance Programme, offering free and confidential support.
• A company pension scheme to help you plan for the future.
• Medical cash plan benefits, covering essential healthcare costs such as dental treatment, check-ups, optical care, physiotherapy, and more.
• Training opportunities to support your career development.
• Long service awards, recognising your continued commitment.
• Increased annual leave based on length of service.