Junior Medical Administrator

Cleveland Clinic is seeking a motivated and organised Junior Medical Administrator to join their busy and friendly practice teams across the St Helier and St Brelade surgeries.

This is an excellent opportunity for someone with strong customer service and administrative skills who enjoys working with people and takes pride in delivering a first-class patient experience. Working across both surgeries, you will provide essential support to patients, clinicians and colleagues while helping ensure the smooth day-to-day running of the practice.

As a Junior Medical Administrator, you will be the first point of contact for patients. Your key responsibilities will include:

• Managing appointments by telephone, email and in person.
• Responding to patient enquiries professionally and empathetically.
• Completing a variety of administrative tasks, including data entry and correspondence.
• Supporting clinicians and the wider practice team.
• Assisting with general practice administration as required.

This role is also an excellent starting point for a rewarding career, with opportunities to develop your skills and progress into more advance roles.

The successful candidate will have:

• Previous reception or administrative experience.
• Excellent communication, IT and interpersonal skills.
• A professional, organised and flexible approach.
• The confidence to remain calm, organised and effective in a busy environment.

Previous healthcare experience and knowledge of EMIS or Medibooks would be advantageous but are not essential.

• Starting salary £16.50 per hour.
• Generous annual leave, increasing with service.
• Paid birthday leave.
• Annual discretionary performance-related bonus scheme.
• Contributions towards GP and dental bills.
• Uniform allowance.
• Enhanced parental leave for birth mothers.
• Long-service awards.

If you're looking for an opportunity to develop your career within a friendly and professional healthcare environment, we'd love to hear from you.