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Customer Service Advisor

Job in Jersey Marine, Neath, Neath Port Talbot, SA11, Wales, UK
Listing for: gov
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Management, Call Center / Support
Salary/Wage Range or Industry Benchmark: 21000 - 25000 GBP Yearly GBP 21000.00 25000.00 YEAR
Job Description & How to Apply Below

Working as a Customer Service Advisor is a branch-based, customer-facing role, focused on generating revenue by meeting the needs of all our customers, while providing service support where required. You'll deliver excellent customer experience and encourage customers to use the most appropriate channels to access HSBC services.

In this role you will:
  • Engage customers on branch entry and identify needs through effective discovery
  • Acquiring new-to-bank customers
  • Delivering service excellence and a high-quality customer experience
To be successful in this role you should meet the following requirements:
  • Demonstrates excellent communication skills and ability to engage in effective conversations to engage in effective conversations to build strong connections with our customers.

We would love to welcome a new Customer Service Advisor to our team in Jersey Marine, Wales, United Kingdom.

Join gov and contribute to our ongoing work.

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