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User Researcher; SC Cleared

Job in Neath, Neath Port Talbot, SA11, Wales, UK
Listing for: Stealth iT Consulting
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Digital Media / Production, Technical Writer
Job Description & How to Apply Below
Position: User Researcher (SC Cleared)

We are looking for an experienced User Researcher to join a government digital delivery team. You will plan, conduct, and analyse user research to ensure services are built around real user needs and meet the GDS Service Standard
. Working closely with designers, product teams, and policy colleagues, you will help shape services that are simple, accessible, and effective for all users.

  • Active SC Clearance required
  • Strong understanding of user-centred design, usability principles, and accessibility standards.
  • Experience working with the Design System and delivering services aligned to the GDS Service Standard
    .
  • Ability to choose appropriate research methods and justify decisions.
  • Skilled in synthesising complex findings into clear, actionable insights.
  • Strong communication and stakeholder-engagement skills.
  • Experience working in Agile, multidisciplinary teams.
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