Integration Support Specialist

We’re looking for an Integration Support Specialist to join our Implementation Engineering team  this role, you’ll help clients and partners integrate with our platform, working across APIs, front‑end applications and Adobe Experience Cloud technologies. You’ll support a range of technical integration activity — from helping teams get set up in the right way, to troubleshooting issues and guiding best practice throughout the integration journey.

You’ll work closely with internal engineering teams, Adobe specialists and client stakeholders to keep integrations moving, solve technical challenges, and make sure solutions are implemented effectively. This is a great opportunity for someone who enjoys getting into the detail, working across different systems, and acting as the link between technical teams and customer needs.

• Support external development teams as they integrate with Bede’s Platform APIs, AEM components, Adobe Target implementations, and Adobe Campaign / Journey Optimizer workflows.
• Provide best‑practice guidance on integrating front‑end applications with RESTful APIs, AEM Sites, Content Fragments / Experience Fragments, and Adobe Target activities.
• Help to set up, validate and troubleshoot Adobe platform integrations, including AEM dispatchers, API connections, Target audiences and activities, Data Collection configurations, and Campaign / Journey Optimizer event triggers and payloads.
• Work closely with internal API developers to help shape API design and ensure it supports Adobe Experience Cloud use cases and wider end‑to‑end customer journeys.
• Support API Management configuration and setup, including tooling such as Microsoft Azure API Manager.
• Join client calls, workshops and technical sessions to provide clear support and guidance around API integration design, front‑end implementation, and Adobe Experience Cloud usage.
• Coordinate with internal teams, Adobe specialists, and client stakeholders to keep complex, multi‑system integrations aligned and moving forward.
• Build and maintain strong working relationships with clients, vendors, Adobe teams, and partners to support successful technical outcomes.

• Excellent communication skills, with the ability to explain technical concepts to both technical and non‑technical stakeholders.
• Solid experience working with RESTful APIs for user‑facing applications.
• Ability to diagnose and troubleshoot integration issues across web, mobile, API layers, and Adobe Experience Cloud.
• Strong collaborative skills for working across engineering, product, Adobe specialists, and client teams.
• Experience with Agile delivery and tools such as Jira.

• Experience with Adobe Experience Manager, including areas such as components, templates or content fragments.
• Experience with Adobe Target, including implementation support, activity setup or troubleshooting.
• Experience with Adobe Campaign or Journey Optimizer, particularly event‑based workflows or transactional messaging integrations.
• Exposure to integrating Adobe tools with external systems or APIs.
• An understanding of digital customer journeys in sectors such as gaming, betting or digital entertainment.
• Familiarity with software development best practice, Git workflows, or React Native debugging.

Here at Bede, we offer a competitive salary and a strong benefits package, but what really matters to us is creating an environment where people feel trusted, supported and able to do their best work. We’re a people‑centric business and we regularly review our benefits based on colleague feedback, so what we offer continues to reflect what matters most to our teams.

Some of the benefits you can expect include:

• A friendly, flexible and trust‑based approach to working
• 25 days annual leave, plus 8 bank holidays and usually a generous Christmas break
• Fully matched private pension scheme (up to 8%)
• Bupa private healthcare from day one, including cash plan benefits, dental and optical cover (covers all pre‑existing conditions)
• Life assurance cover of 4x your annual salary
• Employee Assistance Programme (via Bupa), providing confidential support and…