Technology & Innovation Trainer

We have a permanent, full time position available with a competitive pay and benefits package including a starting salary of £39,050 per year.

The role of Technology & Innovation Trainer is responsible for collaborating and working in partnership with the L&D Team and the wider business to create engaging and user-friendly content that enhances digital literacy across the organisation.

Reporting to the Service Desk Manager, the Trainer works with our internal stakeholders to design, deliver and evaluate user training for Tai Tarian application. Collaborating and integrating within internal departments and external providers, this role is responsible for identifying learning needs and the skills, knowledge, and experience required to deliver services effectively and delivering learning interventions that contribute to continuous improvement, consistency, and successful outcomes for the service.

To be successful in the role of Technology & Innovation Trainer you will educated to a minimum Level 5 CIPD in Learning & Development or other training related certification, or equivalent experience. And be qualified in training in Assistive Products or Train the Trainer certification, or have a commitment to work towards this.

Please see attached Technology & Innovation Trainer role profile for the full job description and person specification.

This is a great opportunity to join a socially conscious award-winning organisation, named Best Sustainable Housing Association in Wales 2021. With over 9,000 properties across our region, we are one of the largest social housing landlords in Wales, making a real difference in our communities.

Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community and we work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change.

Find out more about us in our Candidate Pack, get a feel for what it’s like to work with us, find out what we’re looking for, about our recruitment process and decide whether you can see yourself as a part of our amazing organisation. You will also find hints and tips to support you with your application. You will also find hints and tips to support you with your application.

As an equal opportunities’ employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community.

If you would like further information about this opportunity, please contact

Please note, if successful you will need to provide original documentation to confirm you have a right to work in the UK

Closing date: 14th of August 2026

Please note, the closing date is given as a guide. We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early.