Service Manager

This role provides an excellent opportunity for an experienced, motivated and passionate operational services manager, to be responsible for the management of Specialty Medicine services across the three acute hospitals in CTM University Health Board.

The Specialty Medicine Directorate sits within the Unscheduled Care Group within CTM Health Board and covers the following specialities:
Cardiology, Respiratory, Diabetes & Endocrine, Rheumatology, Sports & Exercise Medicine, Rapid Diagnostics, Neurology and Nephrology.

The successful candidate will have in depth knowledge and experience of the performance management and service development of a wide range of medical specialities, which includes managing referral to treatment performance and single cancer pathway management.

We are looking for a manager who can come and make a difference to our team and provide inspirational leadership, alongside the day-to-day operational management.

The Service Manager will deputise for the Directorate Manager and have experience of managing teams, with the ability to maintain a supportive team environment and provide opportunities for continued learning and development.

In addition to the day to day management of the Directorate, the post holder will competently deputise for the Directorate Manager.

The Service Manager will have managerial experience in leading teams, and will possess leadership skills to deal competently with difficult issues ensuring that policy is implemented and performance managed on behalf of the Directorate senior management team.

Responsible for ensuring that their teams continually deliver improvements to patient services and staff working practices aligned to the principles of Values Based.

The post holder has line management responsibility for the Directorate support teams.

Be part of Health Board Senior Manager On Call Rota.

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline ther you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses On Uniting Our Region Around Shared Health And Wellbeing Goals. Our Values Guide Us Daily

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

For further details / informal visits contact:
Name:
Dean Packman

Job title:

Directorate Manager Email address: