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Regional Operations Manager
Job in
Neath, Neath Port Talbot, SA11, Wales, UK
Listed on 2026-03-06
Listing for:
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Full Time
position Listed on 2026-03-06
Job specializations:
-
Management
Healthcare Management, Operations Manager
Job Description & How to Apply Below
Regional Operations Manager – Nursing Homes
Location: South England
Salary: £75,000+ per year + Bonus Scheme
About the RoleWe are seeking an experienced Regional Operations Manager to oversee a portfolio of nursing homes in the South of England. This senior leadership role is responsible for ensuring operational excellence, regulatory compliance, financial performance, and high-quality care delivery across multiple services.
The role involves working closely with Home Managers to support them in running safe, person‑centred, and efficient services while meeting business objectives.
Key Responsibilities- Provide operational leadership and support across multiple nursing homes in the region
- Coach, mentor, and manage Home Managers to ensure high standards of care and compliance
- Ensure services are fully compliant with CQC regulations and other relevant legislation
- Drive occupancy, quality ratings, and financial performance of all homes in your portfolio
- Monitor KPIs including staffing, budgets, agency usage, and care quality
- Lead action plans following inspections, audits, and performance reviews
- Support recruitment, retention, and workforce development strategies
- Oversee safeguarding, incidents, and risk management regionally
- Promote a positive culture focused on quality, accountability, and continuous improvement
- Proven experience in a multi‑site or regional management role within nursing homes
- Strong knowledge of CQC standards, compliance, and regulatory frameworks
- Demonstrated ability to improve service performance and inspection outcomes
- Financial acumen: experience managing budgets, occupancy, and operational metrics
- Excellent leadership, coaching, and people management skills
- Full UK driving licence and ability to travel between homes in the region
- NVQ Level 5 or equivalent in Leadership for Health & Social Care
- Experience managing nursing homes rated Requires Improvement and improving them
- Background in elderly care services
- Nursing Qualification
- Performance‑related bonus scheme
- Professional development and career progression
- Opportunity to lead a high‑performing regional team in a growing provider
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