Tesco Colleague Abbey Rd Superstore
Listed on 2026-07-24
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Retail
Retail Associate/ Customer Service, Retail Support
Availability Window
Sun, Mon, Thu, Sat: 05:00 – 11:00.
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
We mandate a minimum of 16 guaranteed hours each week. If you would prefer fewer hours (minimum 12), we also have opportunities.
We will schedule your contracted hours within the designated window and provide you with three‑week notice of your shifts. We support flexibility; if your availability matches closely but not exactly, we will still consider you.
Customers are at the heart of everything we do.
It takes different people to run a store and this is a committed role with everyday challenges.
Key Responsibilities- Help serve shoppers better every day.
- Meet customers, learn new skills, and be part of a diverse team.
- Know customers and serve them with passion and pride; give exceptional natural service.
- Understand the products and services available in the store.
- Work across the store in service, picking and replenishment areas as required.
- Apply your training safely, effectively, and to improve customer experience.
- Make decisions that benefit customers and meet their needs at the right time.
- Participate in seasonal, community, and charity events to maintain an inclusive atmosphere.
- Self‑monitor your performance, understand your contribution to store performance, and help drive service, sales, reduce waste and shrink, and improve profit.
- Handle products with care to maintain quality.
- Live our values, give everyone welcome, and follow our policies.
- Accept deliveries into the store if required.
- Greet customers with a smile and share pride in service.
- Build rapport with customers to enhance their shopping experience.
- Take the initiative to improve customer satisfaction.
- Communicate openly with teammates and support collective teamwork.
- Build relationships with colleagues to strengthen team spirit.
- Appear on time, well‑presented, and act as a brand ambassador.
At Tesco we value diversity, equity, and inclusion. We welcome all individuals to bring themselves to work.
We are proud to be an accredited Disability Confident Leader, and we commit to an inclusive and accessible recruitment process.
Key InformationTesco will only recruit individuals who have passed the school leaver’s age. Please note that we can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in the warehouse, drinks, bakery, or driving roles.
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