Teller, Customer Service/HelpDesk
Listed on 2025-12-31
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Customer Service/HelpDesk
Bank Customer Service, Customer Service Rep
Location: Imperial
Teller I
Department: 2278-Imperial
Employment Type: Full Time
Location: Imperial, Nebraska
Compensation: Depends on Experience
DescriptionGENERAL
SUMMARY:
Provides quality service and develops long term customer relationships. Receives and pays money to bank customers and maintains accurate record keeping of deposits and withdrawals, negotiable instruments, and other bank transactions.
RESPONSIBILITIES AND DUTIES:
KNOWLEDGE, SKILL, AND ABILITIES
- Knowledge of bank products, policies, and procedures.
- Knowledge of general banking principles preferred with willingness to participate in educational opportunities.
- Knowledge of basic math functions such as addition, subtraction, multiplication and division.
- Skill in communicating with clients and co-workers in courteous and professional manner.
- Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier.
- Ability to maintain a high level of confidentiality.
- Ability to demonstrate accuracy and efficiency in a high‑paced environment.
- Ability to function as a team player.
EDUCATION AND EXPERIENCE:
- High school graduate or equivalent.
- The courses as outlined in the Teller Career Path Guidelines are required to be completed within the 90‑day Probation Period after job acceptance.
Seeing: 75-100%
Must be able to greet customers read documents, use computer.
Hearing: 75-100%
Must be able to communicate with customers and co-workers.
Standing/Walking: 75-100%
Must be able to visit customer.
Climbing/Stooping/Kneeling: 50-74%
Lifting/Pulling/Pushing: 25-49%
Must be able to lift bags of coin.
Fingering/Grasping/Feeling: 75-100%
Must be able to use computer, write.
PHYSICAL DIMENSIONSMedium Work:
Exerting up to 20 pounds of force occasionally, and/or a negotiable amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
NOTE:
The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of person so classified.
Monday thru Friday 8-5p, occasional Saturday. Willing to maybe do part time instead of full time.
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