Student Services Advisor

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$16.00/hr - $18.00/hr

POSITION TITLE: Student Services Advisor
PRIMARY

WORK LOCATION:

Macy Campus
CLOSING DATE: Until filled
SUPERVISOR: Dean of Enrollment Management
RATE OF PAY: $16-$18 per hour (non-exempt)

The Nebraska Indian Community College provides quality higher education and lifelong educational opportunities for Umonhon (Omaha) Isanti (Santee Dakota) and all learners. NICC is envisioned as a comprehensive Tribal College which values service through high-quality education. Institutional programs value and cultivate the creative and productive talents of learners, faculty, and staff, and seek ways to contribute to the self-sufficiency of the Nations served, the well-being of our communities, and the quality of life and development of its learners, faculty, and service areas.

• Manage a caseload of ~85 students, provide student admissions, academic and financial aid assistance, and other information about student life.
• Serve as a mentor/advisor to students, providing referral services for basic needs.
• Assist students in creating time management plans and developing effective study skills individually or in groups.
• Follow protocols for helping students with early alerts and documenting student contacts in case notes.
• Collect necessary documents from students and create & update student degree planning forms. Notify students/potential students of issues within their academic records, including transcripts and registration while monitoring academic degree progress.
• Prepare monthly reports for the supervisor.
• Meet with the Dean of Enrollment Management every two weeks to describe work, accomplishments and needs, including current projects, events, professional development, and activities that align with the college’s Strategic Plan and SEM plan.
• Assist Faculty Advisors, Faculty, and Staff in support of our students.
• Attend required/mandatory professional development and NICC activities which may be in the evenings or on the weekend.
• Attend required NICC trainings, all-staff meetings, student success team and administrative meetings, committee meetings as assigned, and attendance of other professional development as requested.
• Provide support for campus student activities and the AIHEC student conference, including reservations, travel arrangements, and chaperoning.
• Participate in marketing and recruitment events and occasionally assist with campus room setups and cleaning.
• Coordinate day-to-day campus operations: answering phones, front-line work, document collection & data entry, answering student questions, and opening/closing the campus when necessary. Working evenings and some weekends will occur to cover campus or attend events as necessary. Working 40 hours a week on campus is required.

Recruitment (Fairs & Outreach) 5% (2 hours);
Advising/Registration/Student Support & Retention Activities 70% (28 hours);
Administrative/Document Collection/Data Entry/Degree Planning Forms/Notes 20% (7 hours);
Weekly Meetings/Trainings/Professional Development 5% (3 hours).

• A valid U.S. driver’s license & personal transportation.
• At least one (1+) year experience in advising college students from educationally disadvantaged backgrounds or related experience and/or training.
• Excellent customer service and written/verbal communication skills.
• Proficiency in Microsoft Office Suite.
• Understanding of Native American History and Cultures, such as Umonhon & Isanti languages, histories, customs, and traditions.
• Associate degree required; bachelor’s degree preferred; ability to work independently and as part of a team.
• Experience with the Financial Aid (FAFSA) process, college-level instruction, and Empower usage/training is useful.

• Communication and collaboration:
  Regular collaboration with administrators, management, instructors, and students.
• Organizational skills:
  Ability to organize and prioritize tasks and manage competing demands.
• Writing:
  Proficiency in spelling,…