Student Services Advisor

“The Nebraska Indian Community College provides quality higher education and lifelong educational opportunities for Umonhon (Omaha) Isanti (Santee Dakota) and all learners.” Nebraska Indian Community College is envisioned as a comprehensive Tribal College which values service through high-quality education. Institutional programs value and cultivate the creative and productive talents of learners, faculty, and staff, and seek ways to contribute to the self-sufficiency of the Nations served, the well-being of our communities, and the quality of life and development of its learners, faculty, and service areas.

• Manage a caseload of ~80 students, provide student admissions and onboarding, academic and financial aid assistance, and other relevant information about student life.
• Serve as a mentor/advisor to students, providing referral services for basic needs.
• Assist students in creating time management plans and developing effective study skills individually or in groups.
• Follow protocols for contacting and helping students with early alerts and documenting student contacts in case notes.
• Collect necessary documents from students and create & update student degree planning forms. Notify students/potential students of issues within their academic records, including transcripts and registration while monitoring academic degree progress.
• Prepare monthly reports for the supervisor.
• Meeting with the Dean of Enrollment Management to describe work, accomplishments and needs every 2 weeks. These conversations will include current projects, events, professional development, and activities that align with the college’s current Strategic Plan and SEM (Strategic Enrollment Management) plan.
• Assist Faculty Advisors, Faculty, and Staff in support of our students.
• Attend required/mandatory professional development and NICC activities which may be in the evenings or on the weekend.
• Attend required NICC trainings, such as, all-staff meetings, student success, educational access team, administrative meetings, and committee meetings as assigned; attendance may be requested at other professional development trainings and conferences centered around serving our students.
• Provide support for the campus student activities & the AIHEC student conference: assistance with reservations, travel arrangements, and chaperoning.
• Participate in marketing and recruitment events and occasionally assist with campus room setups and cleaning.
• Coordinates or performs duties associated with the day-to-day operation of the campus: answering phones, front-line work, collection of documents & data entry, assisting students with questions and needs, and opening/closing campus and assisting all other students during registration. Working evenings and some weekends will occur to cover campus, attend community events, or professional development as necessary. Working 40 hours a week on campus is required of this position.
  
  No remote work exists for this position.
• Other duties as assigned. APPROXIMATE BREAKDOWN OF WORK WEEK:
  Recruitment (Fairs & Outreach) 5% (2 hours) Advising/Registration/Student Support & Retention Activities 70% (28 hours) Administrative/Document Collection/Data Entry/Degree Planning Forms/Notes 20% (7 hours) Weekly Meetings/Trainings/Professional Development 5% (3 hours)

• A valid U.S. driver’s license & personal transportation
• At least one (1+) year(s) experience in advising college students from educationally disadvantaged backgrounds or related experience and/or training.
• Must have excellent customer service and written/verbal communication skills.
• Must be proficient in computer applications including Microsoft Office Suite.
• Must have an understanding of Native American History and Cultures, such as, Umonhon & Isanti languages, histories, customs, and traditions.
• Must have an associate's degree, bachelor's degree preferred and ability to work independently and as part of a team.
• Experience with the Financial Aid (FAFSA) process, college-level instruction, and Empower usage/training useful. KNOWLEDGE, SKILLS, COMPETENCIES, and ABILITIES
• Communications and collaboration:
  Must collaborate with other administrators and support personnel, management, instructors, and students regularly.
• Organizational skills:
  
  Organization and…