Program Manager - Family Resource Center
Listed on 2025-12-26
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Management
* Salary range $60,000 - $75,000
$5,000 sign on bonus (external candidates only)
Advocates is seeking a Program Manager for our Family Resource Center!
The Cape Cod Family Resource Center is located in Hyannis, and supports families facing a wide range of challenges. We are committed to providing a welcoming and affirming environment. As a team, we help families connect to supports, access resources, and navigate challenges. The Program Manager is responsible for the day-to-day supervision and management of Family Resource Center (FRC) staff and operations.
Visit our website to learn more about some of our programs: (Use the "Apply for this Job" box below)./
We promote a healthy work-life balance, and offer many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions from our staff.
Are you ready to make a difference?
Minimum Education RequiredBachelor's Degree
Responsibilities- Ensure that FRC programs and initiatives are carried out in accordance with program, agency, and funder requirements
- Provide support and coaching to staff members
- Promote a welcoming, trauma-informed, culturally sensitive environment
- Provide direct services to people seeking supports at the FRC, centering family voice and choice
- Manage scheduling, reporting, and database requirements
- Collaborate with Program Director and FRC staff in problem solving around challenging situations
- Represent the FRC at local and statewide meetings
- Bachelor’s degree preferred; relevant experience in lieu of degree considered
- 2+ years of supervisory experience
- 4+ years of experience in a human services or mental health setting
- Ability to communicate effectively verbally and in writing
- High energy level, superior interpersonal skills, and ability to function in a team atmosphere
- Commitment to Advocates’ values and mission
- Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations
- Advocates considers lived experience (personal or familial) with human services or mental health systems a valuable asset
- Pay differential for fluency in Portuguese, Spanish, or Haitian Creole!
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