1st Assistant Manager - Pump & Pantry

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The 1st Assistant Manager is responsible for overseeing the total operation of the assigned Pump & Pantry locations in the absence of the Manager, by performing the following duties personally or through subordinate supervisors.

• Employee discounts on food and fuel
• Vacation after six months
• 401K and matching contributions
• Health, dental and vision insurance
• Short and long term disability insurance
• Life insurance
• A clearly defined path for growth
• On-demand pay with Pay Activ (access to earned but not yet paid wages)
• And much more!

• Assist in hiring, disciplining, and terminating personnel with the involvement of the Manager and Corporate Human Resource Department.
• Ensure all paperwork is complete, accurate, and turned in on time.
• Be proficient in opening and closing a shift, including completing all paperwork.
• Make certain customer needs are met and implement the company’s policy on customer service.
• Supervise cash control and bank deposits.
• Assist in making sure employees are following the proper procedures for all aspects of food operations and handling/storage of product, which complies with all food handling guidelines to meet or exceed state/federal regulations.
• Project a positive attitude.
• Assist in handling all problems dealing with customers, personnel, or mechanical.
• Ensure the cleanliness, organization, and overall appearance of assigned stores meets company standards and are in proper working order, inside and out.
• Ensure all items are properly ordered; stocked to inventory levels; and priced correctly.
• Assist in implementing and following-up of company training procedures.
• Assist in making sure all personnel are supervised and trained thoroughly.
• Assist in the training of all associates in food handling and company procedures including proper hold time and code dating.
• Ensure that all food products are stored properly and code dated with expiration dates. Also ensure that all products whether cooked or stored are held at proper temperatures.
• Assist in making sure all shifts are covered.
• Personally reflect and make certain all personnel are in proper working uniform, neat and clean, at all times.
• Assist in implementing and enforcing all company policies and procedures.
• Report all maintenance, customer, and personnel problems to upper management regularly.
• Assist in keeping necessary records - merchandise, personnel, and fuel.
• Keep a safe and healthy workplace.
• Attend management and training meetings, as required.
• Providing friendly and competent customer service.
• Reporting for work in a timely manner when scheduled with regular and consistent attendance.

• Assisting in other duties, as assigned.

• Directly supervises 4 to 16 employees in each assigned Pump & Pantry.

• Minimum 1 to 3 years’ experience as a Solo-location Assistant Manager preferred with minimum of six months as sales associate required.
• Associated Degree preferred or equivalent combination of education and experience.
• Must have a Food Handler’s permit or Serve Safe Certification where required by law or policy.

• Must have knowledge of operations and maintenance of all equipment in the assigned stores.
• Must be able to work nights, weekends, and holidays.
• Must be able to work a minimum of three 2nd shifts per week opposite the manager ensuring that key operating hours have a manager on duty.
• Must have reliable transportation and phone.
• Must be able to communicate in English.
  
  - IF APPLICABLE.
• Able and willing to deliver friendly, courteous, and prompt customer service.
• Able and willing to work cooperatively with other team members.

• Must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.

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