Child and Family Services Case Aide

Benefits

• Health insurance
• Paid time off
• Wellness resources

Closes: 1/5/2026

Child and Family Services Case Aide

Reports to:

Child and Family Services Supervisor

Salary (Grade): $18.71 (G12-E)

Status:
Reg., Full-time (Non-Exempt)

Location:

Human Services Department, Winnebago, NE 68071

This is paraprofessional work assisting the Winnebago Child and Family Services (CFS) Unit. Under immediate supervision of the Child and Family Services Supervisor, the Case Aide provides a variety of direct customer services to families involved with CFS and provides clerical support to the Child & Family Services Unit. This position assists in meeting the needs of families with children involved in the Child & Family Services Unit.

This position requires work during the evening and on weekends.

• Demonstrate the Winnebago Tribe’s core mission, vision, and values.
• Enters, retrieves and researches information using Tribal and State of Nebraska computer systems.
• Operates various equipment such as scanning, imaging equipment, multiline phone system, finger print system, computers and related equipment to obtain necessary customer information, to prepare documents, and to complete customer applications and/or files.
• Codes and indexes documents as they are scanned, performs quality control by inspecting and verifying scanned documents
• Stores documents in a prescribed manner so they are retrievable and associated with the correct customer.
• Completes or enters information and mails form letters to obtain verification of client resources, client’s status or other information necessary for eligibility or other status reviews.
• Completes forms and reports or enters information regarding scheduling, billing appointments or other documents involving services or program activities.
• Inputs required information into the computer for accessibility by caseworkers.
• Escorts and transports children and adults to and from their homes, foster homes, institutions and various medical, dental, educational, counseling, employment and/or recreational activities.
• Provides transportation and supervised visitation for families involved with Winnebago Child and Family Services
• Provides documentation of client interactions and visitations for the caseworker including information on identified strengths and barriers.
• Picks up food, clothing and other essentials and delivers to client residences as applicable.
• Provides information to clients and community members concerning the services and resources available through the agency and community partners
• Helps clients and community members use the services available through the agency and other appropriate community partners.
• Visits client homes, monitors client home and interactions during visitation, and documents home visits.
• Assists Caseworkers with research for specific situations or circumstances including enrollment and family trees.
• Assists the Caseworker and Family Support Worker with coordination and facilitation of Family Team Meetings.
• Assists with coordination of calendars for court, training, vehicles, and on-call rotations.
• Assists with ordering supplies, office equipment maintenance, and provide front office coverage as needed.
• Attends CFS, Winnebago Tribe, and State of Nebraska trainings when relevant.
• Duties listed are only an illustration of various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or logical to the position.

• Two years of college coursework and/or professional training, or two years of work experience in public contact, customer service, human services, and/or office support is required.
• Knowledge of the principles and practices of social work, counseling, sociology, psychology or other applied social science is preferred.
• One-year experience working with Native Americans is required.
• Must have excellent interpersonal, verbal and written communication skills.
• Must have the ability to interact appropriately with persons of diverse backgrounds and socio-economic levels.
• Must be timely, dependable, courteous, and maintain a…