Family Support Worker

Family Support Worker

Closes: 10/28/2026

Reports to:

Child & Family Services Case Leads

Salary (Grade): $18.72 (G11-E)

Status:
Reg., Full-time (Non-exempt)

Location:

Human Services Department in Winnebago, NE

Under direct supervision of the Child & Family Case Leads, the Family Support Worker will provide family support services and training for clients and resource families in a protective service unit. The Family Support Worker will conduct training and support services for children, adults, and families involved in protective services. The Family Support Worker will work with clients involved in abuse/neglect cases to access training and address other skill/resource development needs, and will coordinate Family Team Meetings.

This position will require evening and weekend work hours including overnight travel for training or for transporting clients.

• Demonstrate the Winnebago Tribe's core mission, vision, and values.
• Complete needed forms and paperwork and enter information into child welfare database as required.
• Confer with case workers and CFS staff to determine needs of children and families and participates as part of the team in working with youth and families.
• Assist case workers in the development of case plans and conducting family and community assessments.
• Maintain community resource list, provide departmental updates as needed, make client referrals, and arrange needed supportive services.
• Schedule appointments, prepare needed documents, and document all activity related to service provision.
• Develop and facilitate training sessions and support groups on various topics as determined by supervisor.
• Establish supportive relationships with clients and work closely with children and families to provide needed support services.
• Represent CFS on task forces and work groups related to child welfare and family services, which may include local, state, or federal groups.
• Attend required teleconferences, conferences, training, and meetings as assigned.
• Initiate contact with the public and provide information to community representatives and agencies when assigned.
• Participates in the continuous development of tribally specific family support strategies for children and families served. Will implement new, innovative, and culturally appropriate programming as developed.
• Complete other related duties as assigned in the efficient and effective operation of the program.
• Duties listed are only an illustration of various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment.

• Associate's Degree or four years of experience in child or youth care, teaching, foster care, delinquency prevention, juvenile court systems, community work related to children and youth, mental health systems, nursing or other areas involving contact or interaction with youth or families is required. Must be able to complete required certifications within one year, and be willing and able to enter into an educational plan.
• Experience working with Native Americans is highly desirable.
• Must have excellent interpersonal, communication, and organizational skills.
• Must be self-motivated, able to work effectively with minimal direct supervision, able to work effectively on a team, and possess a customer service focus.
• Must be timely, dependable, courteous, and maintain a business-like appearance.
• Must possess public speaking skills. A background in facilitating evidence based curricula is highly desirable.
• Ability to interact and build rapport with peers and clients, to remain non-judgmental, to value and accept differences in people, and to observe, assess and address behavior is required.
• Must possess keyboarding skills for data entry, and be computer literate and proficient in Microsoft Office (particularly Word, Excel, PowerPoint and Outlook).
• Must complete training to facilitate Family Team Meetings to include knowledge of NFOCUS documentation.
• Must be able to maintain the strictest confidentiality, and will be required to sign a confidentiality agreement.
• Must complete State of Nebraska New Worker Training.
• Must complete training to facilitate Family Team Meetings to include knowledge of NFOCUS documentation.
• Must be certified or complete certification process for culturally appropriate evidence based curriculums to include parenting.
• Knowledge of Federal, State and Tribal Law on…