HTM Technician

Position Summary/ Department Summary

Performs routine repairs and preventative maintenance inspections/calibrations on a broad range of electromechanical medical equipment. Services some complex and high-risk equipment with guidance from more senior technical staff.

• Performs routine repairs on a broad range of electromechanical medical equipment using basic test equipment and repair tools. Prepares and maintains related documentation.
• Performs preventative maintenance testing of routine electromechanical medical equipment according to established procedures.
• Understands medical device regulations and ensures assigned medical devices are managed in compliance with those regulations.
• Participates in inspection tours of clinical and/or research areas using medical equipment.
• Documents all service actions and complies with documentation guidelines and metrics defined in department policy.
• Builds and maintains customer relationships and independently manages clinical resource area(s).
• Acts as a technical resource for clinical customer base. Consults and collaborates with peers to resolve outstanding issues.
• Provides excellent customer service, defining problems, developing solutions, and performing follow-up. Keeps customers apprised of statuses and estimated completion dates.

Education:

Associate's degree or equivalent experience is required.

Occupationally specific education or Biomedical Engineering or a closely related field.