Senior Healthcare Administrator

Senior Healthcare Administrator

We are seeking a Senior Healthcare Administrator to provide critical support in managing office operations, client services, and administrative workflows in a healthcare environment. This position plays a key role in maintaining stability while supporting company growth.

The role directly impacts patient and clinician success by ensuring smooth scheduling, accurate billing, and efficient administrative processes. It offers both immediate responsibility and long-term professional growth within a collaborative, supportive team.

• Competitive Pay: $65,000–$75,000 annually, recognizing your expertise and impact
• Great Benefits:
  Healthcare, dental, and 401(k) for peace of mind at work and beyond
• Stability & Growth: A secure role with long-term career development as the practice expands

• Oversee office operations and client communications, ensuring smooth scheduling and patient interactions
• Support billing processes, accounts receivable, and insurance-related activities
• Assist with HR functions such as credentialing staff and maintaining employee information
• Manage database systems, documentation, file organization, and technology support
• Track payments, maintain accurate records, and contribute to process improvement
• Provide direct support to clinicians and leadership on projects and workflows

• Bachelor’s degree
• Minimum of 5+ years in administrative or office support, including substantial data entry experience
• Prior experience in healthcare administration, with exposure to insurance billing
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace
• Onsite availability in Needham, MA

• Previous work supporting clinicians or healthcare teams in a fast-paced environment
• Experience with HR credentialing and compliance in medical settings
• Familiarity with Mac operating systems
• Prior experience in a Neuropsychology or Behavioral Health practice is a big plus

• Insurance Billing – Proven ability to manage medical billing and insurance workflows
• Data Entry – 5+ years of experience ensuring accuracy and efficiency in high-volume data entry
• Healthcare Administration – Strong background in managing processes, communication, and support within a healthcare setting

• Strong organizational and interpersonal communication skills
• Knowledge of billing systems, credentialing processes, and database management
• Ability to problem-solve and adapt in a fast-paced team environment

Pro Pivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.