Technical Producer, Analytics

Overview

Warner Bros. Games New York works with some of the top talent in the game industry to build online competitive and social features for video games. Our highly experienced team of engineers utilize cutting-edge technology to build game services that are robust and scalable enough to support world-class developers such as Nether Realm Studios, Rocksteady, Monolith Productions, Warner Bros. Games Montréal, and more!

The Data Platform team operates a modern analytics and platform engineering environment that ingests real-time telemetry and powers data-driven experiences and marketing automation across multiple products. This cloud-based platform supports high-scale telemetry data and operational tooling used by engineering and analytical teams.

You will be the delivery driver for several technical teams (Data Eng, Dev Ops, DBAs, Web Dev), running agile ceremonies, managing cross-team dependencies, and ensuring disciplined team delivery. You’ll combine strong project management with technical understanding in cloud, Dev Ops/Infrastructure-as-code, data platforms, and observability so you can partner credibly with engineers and remove blockers fast.

Agile Delivery & Execution

• Lead daily standups, backlog refinement, sprint planning, reviews/demos, and retrospectives; uphold Definition of Ready/Done and maintain healthy team cadence and flow.
• Promote a positive team environment that encourages open communication, mutual support, and effective collaboration, helping the team stay motivated, engaged, and focused on delivering high-quality results together.
• Own team’s delivery plans; drive risk/issue management and clear escalation paths.
• Track and improve velocity, throughput, predictability and cycle/lead time; ensure work is well-sized and prioritized.
• Establish visible team delivery metrics; identify bottlenecks and look for ways to improve our delivery/quality.
• Maintain and work down tech-debt backlogs with engineering leads while protecting roadmap outcomes.

Cross-Team Orchestration

• Map and manage dependencies across Data Engineering, Dev Ops, DBAs, Web developers; align on the team’s goals and roadmap commitments.
• Facilitate design/discovery sessions, unblocking teams by driving decisions and trade-offs with data.
• Regularly partner and workshop with CT&S Production teammates (other Technical Producers and Game Producers) to improve work systems and increase efficiency through upholding guiding principles and standardization.

Stakeholder Management

• Communicate status, risks, and decisions crisply to engineers, product partners, and leadership; set expectations and drive alignment.

Qualifications & Experience

• 5+ years in technical project or program management for software/data/platform teams; proven track record running agile teams at scale.
• Experience working with teams delivering solutions in the cloud (preferably AWS), understanding of Dev Ops/Infrastructure-as-code (Terraform), APIs/Services, fundamentals of Data Platform (Redshift, Databricks or similar) and Data Engineering.
• Deep proficiency with Jira (boards, workflows, dashboards, JQL) and Confluence; familiarity with Git-based workflows.
• Excellent facilitation, written/verbal communication, and stakeholder influence; proactive issue-spotting and follow-through; servant-leader mindset with high ownership.

What success looks like:

• Ceremonies are running smoothly;
  Teams are engaged and work well together.
• Baseline team velocity and forecast accuracy established; story sizing and WIP under control.
• Jira boards/workflows/dashboards standardized;
  Confluence spaces organized with current runbooks and supporting information. Measurable reductions in blockers/queue times.
• Strong working relationships with CT&S Production teammates ensuring cross-team orchestration is rock solid and iterated on regularly.

How We Get Things Done…

Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at  along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during…