Project Manager, Global Operations

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Shark Ninja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world.
Powered by two trusted, global brands, Shark and Ninja
, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed Shark Ninja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

At Shark Ninja, our purpose is to positively impact people’s lives every day in every home around the world! We work hard to provide consumers with high-quality, innovative products that make life easier. We thrive on passion and creativity and are looking for great people with great ideas who want to build the next big thing and grow while doing it.

Reporting to the Sr. Project Manager, Global Operations, the Project Manager will support and manage cross‑functional initiatives that drive operational efficiency and enhance global supply chain and eCommerce performance. This role focuses on execution, coordination, and continuous improvement across multiple teams.

• Project Coordination:
  Manage planning, execution, and delivery of assigned projects, ensuring alignment with timelines, budgets, and organizational priorities.
• Operational Support:
  Collaborate with logistics, order management, planning, commercial, and technology teams to improve processes and support Retail and Direct‑to‑Consumer (DTC) operations.
• eCommerce Integration:
  Assist in initiatives that enhance consumer experience across eCommerce platforms and fulfillment networks.
• Stakeholder Engagement:
  Build strong working relationships with internal teams to ensure project objectives are met.
• Risk & Change Management:
  Support identification of risks and assist in implementing mitigation plans; help guide teams through process changes.
• Data & Reporting:
  Track project KPIs, prepare status updates, and provide insights to senior team members for decision‑making.
• Continuous Improvement:
  Contribute to process improvement initiatives and adoption of best practices in project management.

• 3–5 years of experience in project management or operations within supply chain, retail, or eCommerce environments.
• Familiarity with global supply chain processes and DTC logistics preferred.
• Strong organizational and communication skills; ability to manage multiple priorities in a fast‑paced environment.
• Experience with project management tools and Microsoft Office Suite (Excel, PowerPoint, Project).
• Knowledge of ERP/WMS/eCommerce platforms (e.g., SAP, Net Suite, Shopify) is a plus.
• Ability to work collaboratively across teams and influence outcomes without direct authority.

Bachelor’s degree in Business, Supply Chain Management, or related field required. PMP or similar certification is a plus.

• Travel up to 10% (Domestic & International).
• Flexible schedule to accommodate virtual meetings across time zones.

The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&DD, short‑term disability insurance, long‑term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre‑paid legal insurance, back‑up child and eldercare days, product discounts, referral bonus…