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Technical Support HelpDesk/Support IT Support

VR Healthcare Tech Support Specialist

Job in Needham, Norfolk County, Massachusetts, 02492, USA
Listing for: XRHealth
Full Time position
Listed on 2025-12-12
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
A healthcare technology company located in Needham, MA is seeking a Customer Support Specialist to provide technical support for their VR therapeutic devices. The successful candidate will assist patients and clinicians with troubleshooting, ensure smooth device onboarding, and work to resolve technical issues collaboratively. Ideal applicants will have 2+ years of customer support experience and be proficient in Zendesk and CRM systems, along with strong communication skills to explain technical concepts clearly.
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