Senior Analyst - Procure to , Global Purchasing

About Us

Shark Ninjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeople’s lives in homes around the world.
Powered by two trusted, global brands, Shark and Ninja
, the company has a proven track recordof bringing disruptive innovation to market and developing one consumer product after another has allowed

Shark

Ninjato enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than4,100associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

At Shark Ninja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

* This role is hybrid 3x week onsite in Needham, MA

The Senior Analyst, Global Purchasing, will serve as a key operational support resource for the Purchasing team and Procure-to-Pay platform. This role will act as a Procure-to-Pay administrator, responsible for day-to-day system support, ticket management, and business user assistance, while also contributing to projects related to SOX compliance, new module implementations, and country or regional rollouts. Additional support or project work for the broader global purchasing and procurement team may be required.

The ideal candidate combines strong system knowledge with a service-oriented mindset and the ability to support both steady-state operations and project work. You are eager to bring experience and knowledge to improve a historical system, can direct your work and be a self-starter, jump into projects, and are an analytical problem solver.

Key Responsibilities

• Serve as aProcure-to-Pay administrator, providing day-to-day system supportto the business and actas a primary point of contact for business users on Procure-to-Pay system related questions and issues
• Triage, process, and resolve Procure-to-Pay support ticketsin accordance withSOXand internal requirements, including troubleshoot issues related to requisitions, approvals, suppliers, invoicing, and payments.
• Extract and analyze data from Procure-to-Pay system to generate reports and insights for management.
• Monitor help desk trends and user activity toidentifyareas for process improvement,identifyrecurringissuesand recommend improvements. Improve support workflows and ticket efficiency
• Perform routine system maintenance, configuration updates, and user administration.
  
  Review Procure-to-Pay system release notes and implement new functionality as needed
• Partner withbusinessstakeholders across departments and globally, asneeded. Support user onboarding, training materials, and documentation.
  
  Maintain SOPs, process documentation, and support guides
• Provide guidance on Procure-to-Pay processes, policies, and best practices, with a focus on SOX compliance.
  
  Support SOX-related controls and documentation for Procure-to-Pay processes, such asassistingwith user access reviews, control testing, evidence gathering, and audits
• Participate in projects for new Procure-to-Pay modules and country rollouts.
  
  Support requirements gathering, UAT, data validation, and go-live.
  
  Assist with configuration changes under senior guidance

Qualifications

• Bachelor’s degree or equivalent experience
• 2 - 5yearssupporting or administrating procurement systems. Coupa, Oracle, Ariba, Zip, Oro, experience preferred.
• P2P process knowledge and using a ticket-based system support…