Project Manager, Program ​/ Project Manager, Operations Manager

Project Manager

Under the direction of the SVP Project Management Director, this position oversees high-priority projects, which often require considerable resources and high levels of functional integration. The role of the Project Manager is to plan and manage projects according to strict deadlines and within budget. This includes coordinating the efforts of team members and third-party vendors in order to deliver projects according to plan.

During systems projects, the project manager will incorporate the system selection process into the project plan and guide the project team through system selection.

• Organize and lead project teams and work through the company's project management cycle for strategic initiatives including discovery, RFP, the business case, approval, execution and completion. Conduct post project reviews to measure benefits realized.
• Through the project lifecycle, utilize project tools for documentation including project plans, implementation plans, meeting minutes and project status recaps.
• Responsible for preparing and executing project plans on approved projects. Review project plans and milestones to ensure project plans are being followed on a timely basis and deliverables are met; manage the process and teams to accomplish project goals.
• Oversee all aspects of projects to include due diligence, initiation, planning, execution and closing stages; define project scope, objectives, requirements, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Oversee and manage the vendor due diligence process on projects, following project management protocols for appropriate level of review of contracts.
• Support the Project Management department with creation of project management procedures and processes.
• Manage and implement project changes/interventions to achieve completion; act as a liaison to expedite projects or problem resolution as it relates to product development, system upgrades and new releases and assess system training issues.
• Conduct project post implementation reviews.
• Lead the planning and implementation of special projects in company operations.
• Develop and maintain project plans, schedules, and budgets.
• Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Perform additional duties as requested, needed or assigned.

• Must possess solid leadership skills.
• Ability to perform job functions independently or with limited supervision and work collaboratively and effectively either on own or as part of a team.
• Ability to read and carry out various written instructions and follow oral instructions.
• Ability to speak clearly and deliver information in a logical and understandable sequence.
• Capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.
• Ability to perform responsibilities with composure under the stress of deadlines /requirements for extreme accuracy and quality and/or fast pace.
• Ability to effectively handle multiple, simultaneous, and changing priorities.
• Capable of exercising highest level of discretion on both internal and external confidential matters.
• Strong listening, verbal and written communication skills.
• Ability to conform to shifting priorities, demands, and timelines through analytical and problem solving capabilities.
• Ability to learn, understand, and apply new technologies, techniques, and procedures.
• Ability to elicit cooperation from a wide variety of sources, including upper management, coworkers, and customers.
• Project a professional image to maintain credibility with customers and team members.
  
  Ability to manage multiple projects in a fast moving environment.
• Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the…