Director - Facilities Operations Needham, MA

Director 3 - Facilities Operations, Needham, MA

Location:

Needham, Massachusetts, United States (ESR Healthcare)

Sodexo is seeking an experienced and dynamic Director of Facilities Operations to lead facilities management services at Hospital Needham, a proud member of the Beth Israel Lahey Health system. The hospital is a 73-bed acute care community hospital offering emergency, inpatient and outpatient surgery, intensive care, and specialized care centers. It is Joint Commission accredited and has recently undergone significant capital improvements, including modern surgical suites and a state‑of‑the‑art cancer center.

• Lead and manage all aspects of facilities operations, including building maintenance, system reliability, and infrastructure support.
• Direct preventive and corrective maintenance programs to ensure equipment and facility reliability.
• Ensure compliance with all local, state, and federal regulations, including Joint Commission and other accrediting agencies.
• Coordinate and execute capital improvement projects and renovations in collaboration with hospital leadership and external contractors.
• Oversee and develop a multidisciplinary team of technicians and maintenance staff, including hiring, training, and performance management.
• Serve as a key liaison with hospital administration to support patient care services and operational goals.
• Maintain emergency preparedness and support hospital safety initiatives and sustainability efforts.

• Bachelor’s degree in Engineering, Facilities Management, or a related field (preferred; equivalent experience considered).
• 5+ years of progressive leadership experience in healthcare facilities management.
• Strong knowledge of The Joint Commission, OSHA, NFPA, and other regulatory standards.
• Proven experience managing capital projects and vendor relationships.
• CHFM certification preferred or willingness to obtain.
• Excellent communication, problem‑solving, and team leadership skills.

The Director of Facilities Operations is responsible for directing facilities maintenance operations of building(s) and property at a single unit. The role manages the preventative maintenance and reactive repair of skilled trades (HVAC, plumbing, electrical, utilities), hiring, training, and supervision of staff, and ensures a safe and efficient working environment essential to the performance of the business. The director may also oversee construction work and other core Sodexo services such as logistics of business/operations services (grounds keeping, laundry, food, security, inventory, mail, concierge).

• Bachelor’s Degree or equivalent experience.
• Minimum 5 years of management experience.
• Minimum 5 years of functional experience.
• Strong knowledge of The Joint Commission, OSHA, NFPA, and other regulatory standards.
• Experience managing capital projects and vendor relationships.
• CHFM certification preferred or willingness to obtain.