Facility Operations Lead

About Us

Shark Ninja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by the trusted global brands Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and its consumer product strategy has allowed Shark Ninja to enter multiple product categories, driving significant growth and market share gains.

Headquartered in Needham, Massachusetts with more than 3,600+ associates, our products are sold at key retailers, online and offline, and through distributors worldwide.

We are seeking a proactive and detail-oriented Facility Operations Lead to join our team. The Lead will play a crucial role in overseeing the operations and maintenance of our state-of-the-art R&D laboratory and general office space. The ideal candidate will have a strong background in facilities management, construction project oversight, personnel management, logistics, and maintenance scheduling.

• Ensure compliance with all health, safety, and environmental regulations.
• Identity and resolve any building issues to ensure a clean, well‑maintained and healthy office and lab environment.
• Manage night cleaning staff and cleaning company day porters to ensure high standards of cleanliness throughout the facility.
• Oversee the cleaning of cubicles, end‑of‑run storage areas, aisles, and common areas to maintain a clean and organized work environment.
• Supervise and coordinate all stocking activities for copy rooms, pantries, and the associate coffee program.

• Develop and maintain a comprehensive maintenance schedule for all mechanical, electrical, and plumbing (MEP) systems in the building.
• Coordinate routine maintenance tasks and inspections to minimize downtime and maximize equipment lifespan.
• Collaborate with external vendors and contractors to schedule and oversee maintenance and repair work.
• Develop and maintain vendor checklist to ensure quality control of service.

• Manage and prioritize general repair requests from staff members, ensuring timely resolution and minimal disruption to operations.
• Coordinate with maintenance staff or external vendors to address repair needs promptly.

• Receive requests, clarify requirements and schedule the room set‑ups for six large rooms with movable walls, ensuring seamless transitions between configurations and resetting the space.
• Maintain inventory of room set‑up equipment and coordinate repairs or replacements as needed.

• Maintain facility budget to ensure compliance for certain line items.

• Develop and implement a control mechanism for the consistent execution of Office Services responsibilities in compliance with current procedural guidelines.
• Maintain connection with the team on daily activities and develop solutions as needed to address issues that arise.

• Monitor loading dock activity to ensure no bottlenecks.
• Monitor the overloading of any cubicles, offices, labs, or common areas.
• Spot check inventory to ensure accuracy and up‑to‑date records.
• Ensure inventory rooms are neat and clear of hazards.
• Ensure teams are inputting metrics into the reporting system.
• Identify additional areas that require oversight.

• Strong project management skills with a proven track record of overseeing team members and budgets.
• Excellent communication and interpersonal skills, with the ability to interact effectively with staff at all levels.
• Proficiency in facilities management software and Microsoft Office suite.
• Knowledge of OSHA regulations and other relevant safety standards.
• Ability to work independently and prioritize tasks in a fast‑paced environment.
• Ability to multitask.
• Knowledge and general understanding of installation carpentry.

The annual salary range for this position is $51,900—$79,600 USD. Factors which may affect starting pay within this range may include geography/market, skills,…