Assistant Program Director, Day Programs

Position:
Assistant Program Director, Employment and Day Services Department: CBDS and Employment Classification:
Salaried / Exempt

Reports to:

Program Director, Director of Day Services Supervises:
Life Skills Coaches, Senior Life Skills Coaches, and Case Coordinators

Position Overview The Assistant Program Director supports the Program Director in overseeing the effective and efficient daily operations of assigned programs within Employment and Day Services.

This position is responsible for supervising, training, and supporting assigned staff; ensuring the implementation of Individual Support Plans (ISPs); promoting the delivery of high-quality, person-centered services; and maintaining compliance with agency policies and procedures.

The Assistant Program Director also provides case management support to assigned individuals, serves as a resource to families and residential staff, and collaborates with interdisciplinary teams, referral agencies, and community partners to support individuals in achieving their goals.

Essential Duties and Responsibilities The following responsibilities are essential to this position. Additional duties may be assigned as needed.
1. Program Leadership and Staff Supervision
• Assist the Program Director with interviewing, hiring, onboarding, training, supervising, and evaluating assigned staff in accordance with agency policies and procedures.
• Provide day-to-day leadership, coaching, feedback, and support to direct care staff, fostering a positive team culture and promoting high-quality, person-centered services.
• Establish clear performance expectations and promote teamwork through regular communication, collaboration, and constructive feedback.
• Assume responsibility for daily program operations in the Program Director's absence, ensuring the safety of individuals served and the consistent delivery of quality services.
• Coordinate staff schedules, including vacations, meetings, and other staffing needs, to ensure adequate coverage and continuity of services.
• Guide staff in maintaining professional conduct, appearance, and communication when interacting with individuals served, families, colleagues, and community partners.
2. Individual Support and Case Management
• Participate in the intake and orientation process for new individuals entering the program.
• Provide recommendations to the Program Director regarding the assignment of individuals to case management caseloads.
• Participate in case conferences, interdisciplinary meetings, and Individual Support Plan (ISP) development.
• Assist the Program Director in providing consultation and guidance to staff regarding case management, ISP implementation, and individual goal achievement.
• Develop and support individualized needs assessments, goals, and implementation strategies based on each person's needs, preferences, and choices.
• Train staff in effective, respectful, age-appropriate, and person-centered methods of supporting individuals.
• Serve as a resource to individuals, families, residential staff, referral agencies, and other members of the individual's support team.
• Assist program staff in meeting individuals' personal care needs, including wheelchair transfers when necessary.
3. Behavioral Support and Clinical Collaboration
• Demonstrate effective use of Positive Behavioral Supports (PBS) in daily program operations.
• Support staff in responding appropriately to challenging behaviors exhibited by adults with developmental disabilities.
• Collaborate with the clinical department to implement behavioral support plans and address complex behavioral needs.
• Provide coaching and guidance to staff to promote consistent, effective, and person-centered behavioral support practices.
4. Community Inclusion and…