Consumer Insights Manager

About Us Shark Ninja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed Shark Ninja to enter multiple product categories, driving significant growth and market share gains.

Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at Shark Ninja At Shark Ninja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers.

If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

At Shark Ninja, we’re obsessed with the Consumer- we’re a global product design and technology company that creates 5-star rated lifestyle solutions through innovative products for consumers around the world. Known for our billion-dollar brands, Shark and Ninja, Shark Ninja has a proven track record of establishing leadership positions by disrupting numerous household product categories, including Cleaning, Cooking, Food Preparation and Other, which includes Home Environment and Beauty.

The Consumer Insights Manager is responsible for ensuring the voice of the consumer is heard in all business decisions. This person will manage multiple categories within the Ninja portfolio and will report directly to the Director of Consumer Insights. The ideal candidate will bring 5+ years of consumer market research experience and a leadership mindset with a passion to make a difference using consumer insights.

The ideal candidate will be naturally inquisitive, have strong project management skills, is empathetic and curious, has hands on consumer research experience and demonstrates strong strategic and critical thinking skills. They will work cross-functionally with a wide variety of data sources and stakeholders including R&D, Engineering, Brand, and Product Development.

Essential Functions:

Present insights to Shark Ninja executives, including the CEO, CCO, and EVPs, utilizing strong storytelling skills to drive meaningful change to product development and marketing strategy.

Identify unmet consumer needs that form the basis for new product/feature offerings. Listen with empathy, observe – seeing the non-obvious, to guide very early product development.

Translate feedback, including latent needs and dissatisfaction, into innovation recommendations. Expertly synthesizes insights to communicate the bigger picture with a focus on strategic influence.

Operates autonomously and as a Subject Matter Expert within the consumer insights team.

Own the development, management, and execution of research plans and within established budget guidelines.

Desired

Skills and Experience:

Expert in consumer insight methodologies across Qualitative and Quantitative fields, with thought leadership to design new/creative methodologies to advance insights.

Confidence presenting insights and actions to executives throughout the organization, including the CEO.Exposure to early-stage product development, taking a broader “consumer & business” stand to define new product directions with multifunctional partners.  Effectively manages shifting priorities and resources; understands that not all paths are defined and leverages his/ her experience to create” and add value.

Attention to details and able…