Awake Overnight Direct Care Supervisor

Since 1961, Walker Therapeutic & Educational Programs has been a trusted partner for children, youth, and families, navigating some of life’s most difficult challenges. Based in Needham, our mission is to nurture hope, build strengths, and develop lifelong skills in partnership with the children, youth, families, and communities we serve. We provide comprehensive, trauma-informed residential, educational, and clinical services to children and youth with complex social-emotional, behavioral, and learning needs, while supporting their families every step of the way.

Through three specialized divisions—Residential & Educational Programs, Behavioral Health & Community-Based Services, and Walker Solutions—we deliver relationship-based care and capacity-building that makes a lasting difference. Today, we serve children, youth, and families from more than 150 communities across Massachusetts.

As an Awake Direct Care Overnight Supervisor at Walker, you'll work directly with children and youth who are navigating social, emotional, and behavioral challenges. You'll be part of a supportive, multidisciplinary team that helps youth feel safe, connected, and ready to grow. As your career continues to grow in the human services field, this is a chance to build valuable experience while making a real impact.

Under the guidance of the Assistant Director of Residential Milieu Services, the Overnight Supervisor will be responsible for supervising and providing a therapeutic milieu for the campus throughout the overnight shift. This includes managing the staff schedule and the performance of assigned staff, including individual/group supervision and staff evaluations. The Supervisor is expected to provide crisis management and support wake ups across the Needham Campus.

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• Perform in a way that is aligned with theagencymission and core values. This includes but is not limited to services that are trauma informed,relationship based, family involved, developmentally focused, competence centered, and ecologicallyoriented.
• Work as part of a multi-disciplinary team to further the emotional, behavioral and educational development of children on the Needham Campus.
• Complete overnight supervisory rounds of the campus to ensure Direct Care Counselors remain awake, fulfill assigned responsibilities, and consistently complete required 15-minute checks with the Guard One system.
• In collaboration with campus leadership, assess the structure and schedule and develop plans for supporting and training staff in planning and carrying out different parts of the schedule (overnights and wake ups).
• Understand and adhere to licensing standards within the unit, including completing walkthroughs prior to shift end.
• In collaboration with campus leadership and clinicians, increase the staff’s understanding of and ability to develop, implement, and evaluate individual behavioral support plans for kids.
• Work with campus leadership to increase the use of TCI philosophy and language including early intervention and de-escalation techniques in the day-to-day running of the program.
• In collaboration with direct leadership, identify the strengths and areas of growth for individual staff members and teams of staff. The areas to be evaluated should include individual work with children, group management techniques, understanding of child development, communication with families, completion of tasks, and teamwork.
• Work with the campus supervisory team to identify issues in need of discussion for supervisor meetings.
• Assist with communication across shifts.
• Coordinate with other supervisors to meet any needs that arise and support the entire campus with…