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Member Care Specialist — Fast-Paced Banking Support

Job in Neenah, Winnebago County, Wisconsin, 54956, USA
Listing for: Community First Credit Union | Wisconsin
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service
  • Finance & Banking
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 34000 - 46000 USD Yearly USD 34000.00 46000.00 YEAR
Job Description & How to Apply Below

Community First Credit Union | Wisconsin is seeking a Member Contact Service Specialist to provide WOW service over the phone and support members across multiple software systems. You will explain features, resolve issues, and process routine transactions in a fast-paced environment.

The role requires strong verbal communication, multitasking ability, and a service-first mindset. Expect contact-center hours: 7 a.m.–6 p.m. Mon–Fri and 7 a.m.–1 p.m. Saturdays, with a rotating Saturday schedule.

The Member Care Specialist — Fast-Paced Banking Support role at Community First Credit Union | Wisconsin is now open for applications in Neenah, WI, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Neenah, WI, United States.

This opportunity is part of our work in Sales.

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