Quality Engineer - Sustaining Services

At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world’s most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission‑critical aerospace systems, and electric‑vehicle charging solutions. Visit  to learn more about our unwavering commitment to our vision.

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. Our values unify us and guide us in everything we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.

Our values include:
Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence, and Creating Customer Success.

Plexus offers a comprehensive benefits package designed to support team members’ wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work‑life balance and offer a variety of perks to enhance the team member experience.

Our commitment to pay‑range transparency fosters an equitable workplace, where everyone can feel valued.
Salary Range: $63,900.00 – $95,900.00

The Quality Engineer – Sustaining Services leads the determination of non‑conformance and customer complaints through containment, root cause analysis, corrective action, and audits. They ensure product compliance with customer specifications and industry standards.

• Lead development, deployment, and oversight of metrics for the Quality Management System (QMS) at the site to ensure appropriate monitoring of the health and compliance of the processes.
• Ensure products comply with customer specifications, industry standards, regulatory requirements, and Plexus standards; approve all changes and deviations from established guidance, including Engineering Change Orders (ECOs).
• Lead creation and maintenance of the Master Validation Plans when required and support the development and execution of validation documents.
• Serve as the Plexus lead to support external customer audits and internal audit activities; support recertification and surveillance of QMS audits.
• Lead product‑related Corrective and Preventive Action (CAPA) discussions and closure.
• Ensure continuous quality compliance during manufacturing operations; monitor ongoing operations, provide quality alerts, and lead containment and purges when required.
• Develop the inspection strategy for receiving inspection, pre‑ship inspection, and out‑of‑box audits; maintain Certificates of Compliance and manufacturing quality history documentation.
• Embed Quality Awareness in Operations by ensuring effective training and inspections; educate operators and production associations on quality and compliance procedures.

• Bachelor’s Degree with 3 or more years of related experience is preferred; an equivalent combination of education and/or experience will be considered.
• Strong ability to identify and solve problems proactively using structured problem‑solving tools, including making timely and effective decisions.
• Apply systemic data analysis and problem solving to address a full range of technical and organizational problems with creativity, confidence, and responsibility.
• Design and conduct experiments, and analyze, interpret, validate, and communicate data to key stakeholders.
• Seek out best practices and apply them within their assigned area.
• Design a system or process to meet desired needs within realistic constraints such as economic, efficiency, repeatability, environmental, health, and safety; include documentation and controls to ensure long‑term sustainability.
• Become a subject matter expert for an assigned system or process.
• Coach and mentor technicians and other support staff within…