Director, Decision Support

Summary

As the Director of Decision Support, you will report to the VP of Finance and be responsible for leading a team of financial planning and analysis professionals. This role will transform financial planning and decision making into a source of advantage for the enterprise by enabling the business to better anticipate opportunities, spot risks and drive faster resource reallocation. To accomplish this, you will accelerate FP&A’s adoption of AI‑driven predictive planning and scale up technology‑driven delivery of decision support.

In addition to leading the financial planning, budgeting, and forecasting team, you will be the go‑to resource for strategic decision support to senior organizational decision makers including the CFO, VP Finance, Chief Actuary, C‑Suite, and board. You will foster innovation and digital skills development in FP&A. The ideal candidate will possess financial planning and analysis expertise, the ability to develop and manage technology‑ and business‑savvy decision support teams, and a track record of driving digital innovation in key FP&A activities.

Additionally, the candidate will be experienced in complex modeling scenarios for different business structures such as captives, carriers, MGAs, and non‑insurance products.

Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward‑thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation.
As a technology focused organization, we embrace cutting‑edge tools and data‑driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence.
We’re dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people.

• Move fast and embrace change
• Always look for better ways
• Grow, thrive, and help shape what’s next

Join us and be part of a culture where you can make an impact while building your future.

• Lead an FP&A team that manages the execution and continuous improvement of long‑range financial planning, annual budgeting, and forecasting processes.
• Use planning, budgeting and forecasting to anticipate in‑year decisions, mitigate risks, model and assess a range of scenarios, and reprioritize initiatives.
• Establish an integrated planning process that synchronizes strategic, financial and operational plans to achieve alignment with business strategy.
• Support accounting to create pro‑forma financial statements

• Create high‑performing teams that produce insightful strategic decision support for the enterprise including:
• Profitability and cash flow improvement
• Strategic planning, investment evaluation, and prioritization
• M&A support
• Design & implementation of management and key performance indicators are aligned to the operating model.
• Broaden FP&A's scale of support for operational decisions by leading efforts to embed FP&A's acumen into well‑designed decision support tools
• Catalyze organizational‑wide relationships to identify analytics partnership opportunities, promote a holistic view of business performance, and improve planning assumptions and data quality.

• Champion the use of predictive analytics, including AI/ML, in forecasting, profitability improvement, cost analytics, and scenario planning.
• Continuously optimize the organizational model for Data and Analytics to drive efficiency and standardization.
• Steward and maintain trust in analytics by instituting governance mechanisms for the insights in routine or ad hoc business support, management reports, algorithms used for analysis, and automation for analytic inputs.
• Coach the FP&A team to go beyond identifying variances to isolate core issue drivers…