Customer Director​/Global Account Director; Aerospace & Defense

Customer Director/Global Account Director (Aerospace & Defense)

Join Plexus Corp. to lead the account strategy for key Aerospace & Defense customers. This role drives profitable growth, deepens customer relationships, and collaborates across Plexus functions to deliver exceptional service.

Plexus partners with leading Aerospace, Defense, Healthcare, and Industrial companies to design, manufacture, and service transformative products. Our vision is to build a better world through advanced technologies and inclusive culture.

• Create and execute a working account plan that includes strategies to increase profitable revenue, account penetration, and engagement points across manufacturing, engineering, and sustaining services.
• Advocate for customer needs and represent Plexus interests, translating requirements into actions that meet or exceed customer satisfaction goals.
• Lead a cross‑functional team that includes engineering, manufacturing, supply chain, costing, financial, and legal experts to ensure sustained customer success.
• Set and achieve clear financial objectives, proactively managing the customer P&L to exceed revenue and profitability targets.
• Build executive‑level relationships, understand customer business models, and partner with key Plexus functions to deepen the relationship.
• Master Plexus sales enablement methodology and continuously improve customer satisfaction and “stickiness.”

• Bachelor’s Degree with 12+ years of related experience (equivalent combinations of education and experience considered).

• Advanced written and verbal communication skills.
• Basic computer skills and ability to make sound, logical decisions autonomously.
• Master’s solution selling approach and financial acumen to influence customers.
• Basic understanding of electronics manufacturing.
• General office equipment familiarity.

• Professional office environment; may require prolonged periods of sitting at a desk with a computer.

• More than 40% travel.

We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Some offers of employment are contingent upon passing a drug screen and/or background check.