Sales​/Customer Service Representative

Sales/Customer Service Representative

Neenah, Wisconsin

Category:
Customer Service

Job Type: Try-Before-Hire

Location:

Neenah, Wisconsin 54956

A  Employment Services is seeking an energetic, dependable Inside Sales and Customer Service Representative to support our client. In this role, you will manage day-to-day client communications, field inbound requests, follow up on quotes, and proactively reach out to existing accounts and new prospects.

• Answer inbound customer calls, provide accurate product quotes, and assist clients with order placement.
• Proactively make outbound calls to current customers, sales leads, and new prospects to maintain relationships and drive sales.
• Complete daily order entry and calculate custom shipping quotes.
• Provide customers with detailed product information, specifications, and turnaround/delivery times.
• Manage daily call volume, customer outreach, and sales follow-ups with organized time management.
• Collaborate closely with production and sales teams in a fast-paced manufacturing office setting.

• Location:
  
  Must be able to commute reliably to our Neenah, WI facility daily (this is a fully on-site role).
• Experience:
  
  Prior experience in phone-based inside sales, outbound sales, or customer service is preferred.
• Industry
  
  Experience:
  
  Familiarity with printing, signage, or custom manufacturing processes is a plus, but not required.
• Computer Proficiency:
  Basic familiarity with Windows operating systems, Microsoft Office 365, and Quick Books (or similar data entry systems).
• Math
  
  Skills:
  
  Solid foundational algebra and calculator skills for computing accurate pricing, quantities, and dimensions.
• Work Style:
  Self-starter with strong communication skills, comfortable making phone calls independently while working seamlessly in a small-team environment.

• Competitive hourly pay at $18.00/hr.
• Consistent 1st shift daytime hours with no weekends (8:00 a.m. to 4:00 p.m.).
• Full-time employee benefits eligibility upon completion of the try-before-hire evaluation period.

A  Employment Services is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veterans' status.