Account Field Supervisor

Account Field Supervisor (Security)

Metro One is a rapidly growing company currently hiring a Field Security Supervisor. We are looking for a strong supervisor to build a great client partnership who will be responsible for overseeing and coordinating the security operations of a specific client and will supervise a site or multiple field locations. This role ensures the safety of personnel, property, and assets, while enforcing company policies and security procedures.

• Competitive compensation based on experience
• Car Allowance
• Health, Dental, and Vision offered
• Opportunity for growth

• Supervision:
  Manage and oversee 30+ Loss prevention security guards throughout several sites within the Los Angeles territory.
• Patrolling:
  Conduct regular site inspections and patrols to identify and correct security risks. Enforce Metro One LPSG Uniform Policy.
• Incident Management:
  Ability to issue verbal or document disciplinary warnings to Security Officers for attendance, uniform issues, etc. Respond to and document security incidents, accidents, or breaches.
• Training:
  Host weekly classes to train new hires to keep up with the demand. Train and mentor security staff on company protocols, emergency response, and communication standards.
• Reporting:
  Work closely with Performance Manager to exceed service levels and submit regular updates to security management.
• Coordination:
  Work closely with law enforcement or emergency services when necessary.
• Compliance:
  Ensure all security operations comply with local laws, regulations, and company standards.
• Recruitment:
  Ability to interview in groups or 1:1s and make candidate selections based on the client needs. Participate in weekly hiring events with the Talent Acquisition team. Assist with all other operational needs with the Performance Manager.

• Strong leadership and communication abilities
• Knowledge of safety and emergency procedures
• Ability to manage teams and handle high-pressure situations
• Proficiency in report writing and incident documentation
• Technical familiarity with technology, surveillance systems, alarms, and radios

• Education:
  
  High school diploma or equivalent degree in criminal justice or security management
• Experience:
  
  3-5 years experience in security loss prevention, military or law enforcement - REQUIRED

• Active Security guard license
• Valid CA Drivers License