More jobs:
Service Advisor
Job in
Colne, Nelson–Colne, Lancashire, England, UK
Listed on 2026-10-16
Listing for:
Confidential
Full Time
position Listed on 2026-10-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Service Advisor
Franchised Motor Dealership
- Pendle
Salary:
Basic - 29,800 OTE - 35,500
Working Hours:
Monday
- Friday 8.30am - 5.30pm Saturdays - 8.30am - 12.30pm (1 in
2)
- To handle customer requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction.
- To ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.
- To record vehicle details and service histories accurately and effectively operate a customer follow-up system.
- Planning the optimum utilisation of workshop capacity in co-operation with the Service Manager and Workshop Controller.
- Ability to communicate clearly and concisely with customers and other staff members.
- Up-to-date knowledge of warranty procedures and documentation.
- Maintain knowledge of warranty, customer care and goodwill procedures, and thorough knowledge of manufacturer's information bulletins and service information.
- Completion of manufacturer training courses as appropriate.
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