Returns & Quality Control Team Lead | Drive Quality
Listed on 2026-10-16
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Quality Assurance - QA/QC
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Management
Osborne Appointments is seeking an experienced Returns & Quality Control Team Leader to oversee a combined Returns and QC team in a busy operations environment in Cambridgeshire. The role manages eight staff, ensures KPI targets and SLA compliance, and drives continuous improvement across departments.
You will lead, coach and develop the team, monitor quality inspections, manage returns processes including repairs and credits, and report on performance to Operational Management.
The following opening is for a Returns & Quality Control Team Lead | Drive Quality with Osborne Appointments.
As a Returns & Quality Control Team Lead | Drive Quality, you will play an important part at Osborne Appointments in Colne, England, United Kingdom.
We invite applications for the Returns & Quality Control Team Lead | Drive Quality position located in Colne, England, United Kingdom.
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