Account Manager

Exciting news from us at Daisy: we’re re-branding to O2 Business!

Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand!

As O2 Business, we believe in the wonder of simplicity; the joy of that comes when technology works as it should, with reliability, clarity, and speed.

We’re incredibly excited about this next step in our journey and you could be on that journey too.

We’re looking for a n Account Manager to drive net growth and increase product penetration into an existing base of customers within our Unified Communications health vertical.

Job Title:
Account Manager

Salary:
Up to £28,000 OTE £40,000 and uncapped commission

Location:
Nelson, Lancashire - office based 5 day per week

Hours
of
work:
Monday to Friday 8:30/9:00 - 17:00/17:30

As an Account Manager, you will:

• Increase product penetration across the existing customer base through strong knowledge of the O2 Business product portfolio.
• Retain and re-sign customers by managing opportunities based on contract end dates, risk, reactive opportunities and transfer requests.
• Assess whether opportunities should be completed by phone or referred to a Field Account Manager for a customer visit.
• Develop new customer opportunities through referrals and personal networks.
• Engage the appropriate sales specialist resource where needed to meet customer requirements.
• Use product and service knowledge to identify customer issues, establish root causes and recommend appropriate remedies.

• Ability to demonstrate successful relationships being built and close won sales.
• Extensive experience in Account Management.
• Clear understanding of the objectives of commercial businesses across multiple verticals.
• Can demonstrate the sales process.
• Be able to comfortably demonstrate O2 Business core products into a commercial business at all senior levels.
• Understanding O2 Business product portfolio and the benefits this provides our customers.

What we Offer:

• 25 days holiday + bank holidays, with an extra day for each year of service (up to 30 days!)
• An extra day off on your birthday or if you're getting married
• £500 referral bonus - bring great people, get rewarded!
• Professional development - training and support to help you grow
• Eye care vouchers and discounted Medicash membership for healthcare savings
• Exclusive Virgin media and O2 deals for you and your family/friends
• Exclusive discounts and savings at over 1,200 retailers

At O2 Business, we’re passionate about developing those who drive results and build rewarding careers. As an Account Manager, this is your chance to make a real impact.