Employment Advisor WorkBC Centre

Are you interested in helping people find sustainable employment in a changing economy?

Do you enjoy working as part of a caring, supportive, skilled, and motivated team? Are you detail-oriented, computer savvy, and enjoy variety in your work?

If so, join us and be part of adynamic team committed to making a positive difference in our communities!

We are currently seeking an on-site Employment Advisor to join our Nelson WorkBCteam.

The Employment Advisor plays an integral dual role within the WorkBC Centre. Trained toperform the full scope of Employment Resource Advisor and Employment Counsellor duties, the Employment Advisor will work in both the WorkBC Resource Room,providing job search support and advice, and one-on-one with clients.

Working with adiverse range of clients, including individuals facing complex barriers toemployment, the Employment Advisor delivers client-centred, culturally appropriate, and inclusive services. This role combines front-line support,employment workshops, and labour market information with individualized assessment, employment planning, progress monitoring, and case documentation and management. The Employment Advisor collaborates with team members,employers, and community partners to ensure seamless, high-quality service delivery of the WorkBC program. We use a wide range of practical and supportive tools provided by the WorkBC program, plus our own KCDS expertise.

Providinga true gold standard of client service is our highest priority; we take greatcare in assessing individual needs, identifying appropriate opportunities and resources, monitoring progress, carefully documenting client files, and doingour utmost to help our clients find and maintain sustainable employment in achanging economy.

Excellent communication skills: ability todevelop and maintain a respectful, collaborative, and productive relationship with clients including making conscious use of sensitive and respectful language

• Orienting clients to the WorkBC Centre and program sand Assessing clients for eligibility and services and referring to community services where appropriate
• Assisting clients with job search activities including resume and cover letter development, interview preparation,computer application support, and job start activities
• Facilitating employment-focused workshops, one on oneand in small group settings
• Ability to discuss and explore client personality characteristics, learning styles, employment needs and career development needs and implement appropriate interviewing techniques to best assist aclient towards their employment goals
• Highly proficient with computers, equipment and technology used to support clients in their job search; MS Office programs, other word processing applications, online applications,web-based assessment tools, social media platforms, web-based research tools,and web-based learning platforms
• Ability to provide service in a variety of formats,in person, online, over the phone
• Strong conflict resolution skills
• Proficiency supporting clients from specialized/vulnerable populations
• Ability to work well independently and in a team environment
• Strong time management, ability to prioritize worktasks and organizational skills
• Ability to accurately and objectively document client information, enter data and track statistics

Operational and Administrative duties including but not limited to

• Ensuring seamless client service through clear and accurate communications, scheduling, documentation, data entry and more
• Maintaining WorkBC Centre computers/software, office equipment, and hard copy resources to ensure smooth and timely operations in a high-demand environment
• Collecting and sharing current labour market information with co-workers,…